How to use Venterra’s Touchless Package Management

It’s no surprise that package deliveries have increased with more people working remotely and children attending school from home. Managing online shopping and package deliveries efficiently has resulted in the need of a more seamless and safe experience.

As the pandemic shifts the multifamily industry and how we offer amenities, there have been some unique opportunities to provide innovative and seamless ways to provide package management services. Venterra’s SMARTPACKAGE lockers now offer a safer and easier way for residents to retrieve their packages with a touch-less experience.

Using Touchless Package Lockers at Venterra

 

There are two contact-free package pick-up methods available to properties with our SMARTPACKAGE lockers:

  • Barcode: Scan the barcode included in your delivery notification (email or text) to open the locker door without having to use the touchscreen.
  • Mobile App: Download the Parcel Pending mobile app (available for download on the App Store or Google Play Store). By scanning the barcode or pushing the button in the app notification, the locker door will open without having to use the touchscreen.

 

 

 

Celebrating Venterra’s Healthcare Heroes

healthcare heroes giftcard

Venterra Realty, a property management company that owns and operates 60 apartment communities in the US, is home to over 5,000 Healthcare Heroes.  Whether a doctor, nurse, EMT or pharmacist, medical professionals have risen to the challenge during the COVID-19 pandemic, and their contributions to keeping us safe have not gone unnoticed.  As we navigate the difficulties and stressors the pandemic has plunged upon us all, we are so grateful for the sacrifices Healthcare Heroes are making and, as an organization, we want to say Thank You!

To support medical professionals needing to move, we waived deposits for new leases with approved credit in June. Now, we are celebrating our current Venterra residents in the medical field by sharing their stories, providing residents with honorary “Health Care Hero” t-shirts, and offering over $50,000 in gift cards as our way of simply saying, Thank You.

photo of employee JoannaOnline Reputation Specialist, Johnna Bacak said, “When we asked our residents to nominate a Healthcare Hero within their community, I never expected we would get over 500 submissions. Each nomination was full of intimate details about the Healthcare Hero, and I was humbled after reading each submission. I felt such a connection with them!”

According to Johnna, “Some of my favorite nominations were spouses nominating each other, expressing their love and gratitude.  One of my favorites is Juan, from Northbridge in Orlando, Florida, nominating his wife, Nicole.  He said, ‘Nicole an amazing and caring human being. She started her career as a medical assistant, and now she is pursuing her physician assistant masters. She is devoted to helping others and I am proud of her for that. She is passionate about her job, and it reflects in her personal life. I am proud to call her my wife.   She looks just as good in her scrubs as she did in her wedding dress.’”

Here are some of our other favorite stories.


Honoring Healthcare Hero Maria- blue square with text
Healthcare Hero Alex- blue box with text
Blue box with text- Gizelle, a healthcare hero
Kelsey, a healthcare hero in St. Joseph's- blue box with text

Paramedics, nurses, respiratory therapists, doctors, hospice caretakers: we are so privileged that these Healthcare Heroes call our communities home and we are honored to surprise them with special Healthcare Hero t-shirts and gift cards!  Check out some of their pictures below.

 

Looking for a way to thank the medical professionals in your community? Here are some great ideas to consider! 

Looking for a great place to live amongst heroes? Visit us at Venterraliving.com. 

Convenient Self-Guided Apartment Tours and Contactless Move-In Experience

Self-guided apartment tours available at Venterra communities.

While some restrictions are being lifted as the COVID-19 pandemic continues, we understand it can still be unsettling to be in public, while being respectful of social distancing orders. This fear may cause people to postpone major life decisions, including moving into a new apartment home. Now more than ever, it’s imperative to embrace technology in order to offer a wider variety of convenient touring options, including self-guided apartment tours.  

At Venterra, we have you covered. We’re excited to now offer a no-contact, self-guided apartment tour option at many of our communities. Future residents can now use their smart devices to schedule and perform tours of our available apartment homes.  

We are also taking extra steps to ensure your safety and the safety of our employees and residents at our apartment communities. Aside from implementing enhanced cleaning protocols, we are using LAST™, a hospital grade disinfectant and antimicrobial coating on our hard surfaces, providing an extra layer of protection for up to 30 days.  

If you aren’t interested in selfguided tour, we are also offering in-person tours with our award-winning customer experience leaders by appointment. 

Here’s How to Schedule Your Self-Guided Tour 

  • Visit Venterraliving.com & select a property  
  • Select the apartment that you are interested in, and click on Schedule a Tour
    self guided tours venterra
  • Choose your Guided-Tour option
    self guided tours venterra
  • You’ll receive a link to complete verification and confirm scheduling details 

SmartMove Logo

Once you take a tour and choose an apartment that you have fallen in love with, don’t forget to take advantage of SMARTMOVE, our contact-free way to gain access to and move into your new apartment. Ask your Better Living Consultant for details.  

Venterra Realty applies LAST™ advanced disinfectant at communities

LAST disinfectant at Venterra Realty

As apartment community managers reassess cleaning protocols to ensure the health and safety of our residents, the adaptation of intensive disinfecting and cleaning methods remains a high priority. With a strong focus on high-touch surfaces in common areas, such as door handles, mailboxes, desks, vending machines, and more, anything that gets touched frequently in common areas is a prime candidate for disinfecting.

Venterra Realty uses LAST™ from Dis.In.Fx. LAST™ to aid in protection from COVID-19 in common areas and apartment amenities. Going beyond our gold standard of cleanliness, applying LAST™ disinfects hard surfaces and provides protection for up to 90 days. 

Venterra is now offering LAST™ treatments to our residents at specific communities. Sign up for your LAST™ treatment on the Venterra SMARTHUB. 

Sign Up for LAST™

 

See our teams in action!

 

“93% of residents would prefer their new unit to be sanitized when they move in.”  “90% of residents would feel safer knowing that common areas and amenities are regularly sanitized by a certified company with approved equipment and chemicals.”   

– RentReady.com 

At Venterra, we have applied LAST™ disinfectant at our properties in the following cities:  

Georgia – AlpharettaAtlanta, Newnan, Peachtree CityCanton

Kentucky – Louisville

Florida – ClearwaterFleming IslandJacksonvilleOrlandoOrange Park, TampaWinter Garden 

Texas – AustinSan AntonioCypressRichmondStaffordHouston, The WoodlandsHumbleKingwoodKaty, La PorteLeague City, PearlandPasadenaFort WorthDallasNorth Richmond HillsThe Colony 

Tennessee – Nashville

North Carolina – Cary

Dis.In.Fxhave served the following clients: San Antonio Spurs; Dallas Cowboys; Houston Texans; various Day Care Services; Various Schools Districts; Various Fitness Centers; Various Medical Facilities and US Military Training Centers. To learn more about Dis.In.Fx. and their disinfectant visit their website or see the below testimonials on how LAST™ works. 

Testimonials: 

Residents Cash Out on Venterra’s $10K Giveaway

Venterra's 10K GiveawayAlmost 4,000 residents recently participated in Venterra’s $10K Giveaway, earning them a spot in the drawing for $1,000 in rent credit. Ten lucky residents were selected and thrilled by the news that rent would be one less thing to worry about in the month ahead.  

To be eligible, residents were to set up Auto-Pay via the resident portal and successfully pay their rent by June 3The resident portalknown as the Venterra SMARTHUBputs everything residents need at their fingertips. Residents can pay rent, submit maintenance requests, voice concerns, and stay updated all in one central location. It’s free and easy for residents to join and set up a recurring or one-time payment. 

With Venterra’s leasing offices temporarily closed or on reduced staff due to the Coronavirus pandemic, paying online provides residents a safe, contact-free way to pay rent.  Although many of our leasing offices have since openedThe Venterra SMARTHUB remains the fastest and most convenient way to pay. 

The giveaway contest began June 1, 2020 and ran through midnight June 3, 2020.  Residents who were already set up on AutoPay through The Venterra SMARTHUB were automatically entered into the contest.  Our Regional Managers were also on standby to assist residents with signing up for Auto-Pay. 


Stephanie Burns, an eight-year veteran at Venterra, has a reputation for
WOWing residents through Venterra’s WOW Matters program where “We care more. We listen better.” is a way of life.  With Venterra’s WOW Matters program, Experience Leaders know how to listen for even the unspoken needs of residents and will go out of their way to personalize their experiences at Venterra.  

I’m so surprised and shocked but happy. Jonathan at Cobblestone (Fleming Island, FL)  

“WOW! That is such great news!”  Siva at Estancia at Morningstar (The Colony, TX)  

The drawing for the winners of the giveaway took place on Friday, June 3. Winners were publicly announced on Venterra’s Facebook page as well as all 60 community pages on Tuesday, June 9, 2020. 

Venterra's 10K Giveaway Winners

 

Venterra continues to look for ways to support and encourage residents and looks forward to coming up with more creative ideas for future resident contests soon!

AlpharettaAtlantaAustinCantonCaryClearwaterCypressDallasFleming IslandFlowery BranchFort WorthHoustonHumbleJacksonvilleKatyKingwoodLa PorteLeague CityLouisvilleNashvilleNewnan, Orange ParkOrlandoPasadenaPeachtree CityPearlandRichmondSan AntonioStaffordTampaThe ColonyThe WoodlandsWebsterWinter Garden 

 

Hey Atlanta, Need Movers?

Local Atlanta Moving Companies

As many companies close or shift to remote environments amid the Coronavirus COVID-19 pandemic, there are still many businesses who continue to operate and provide essential local mover services to customers. Housing is very much an essential need, and we understand that moving during this time can be stressful. No need to worry! Here are a few of the most trusted local Atlanta moving companies, available to help those looking to relocate. 

couple-with-dog-moving-in

1. Two Men and a Truck is your premier Atlanta mover serving Buckhead, Midtown, Brookhaven/ Lenox, Westside, and the greater Atlanta areas!  Operating a fleet of 15 trucks that are stocked with clean, quality moving equipment, they also offer warehouse storage.  Professional crew that offer home, local, and long-distance moving, as well as delivery and packing services. They have packing supplies at a discounted price. See there website for updated pricing.  

Two Men and a Truck Movers offer the following Atlanta moving services: 

  • Apartment/House Relocation 
  • Loading/Unloading
  • Packing
  • Boxes and Supplies
  • And More!

Get Your Free Quote Today!
 

2. Mark the Mover is a small locally owned and operated company with licensed movers that take pride in their reputation. Servicing Atlanta for over three decades, Mark the Mover provides superior customer service and can tackle just about any of your relocation needs.  

Mark the Mover offer the following Atlanta moving services: 

  • Apartment/House Relocation 
  • Packing
  • Loading/Unloading Only
  • Storage
  • Moving Supplies
  • And More!

Contact Us Today!
 

atlanta-skyline-sunny-day-moving

 

About Atlanta: 

Atlanta is your destination for entertainment in the South. Explore world-famous attractions like the Georgia Aquarium, World of Coca-Cola and the Martin Luther King Jr. National Historic Site. Sample the city’s eclectic nightlife, dining and music scenes, historic landmarks and shopping destinations, and you’ll see why Atlanta is one of the top places to travel in the U.S.

See Our Available Apartments!
 

Nearby Neighborhoods: 

Alpharetta, Flowery Branch, Newnan, Peachtree City, CantonAtlanta

Some Tips for moving to Atlanta: 

  • Check with the CDC or local health department to learn about any restrictions, curfews or guidelines during Coronavirus COVID-19. 
  • Atlanta is a diverse city that is growing quickly 
  • There is an abundance of restaurants and food choices 
  • Summers are hot, but there are several water parks to cool you down
  • Learn more about Atlanta’s growing economy and living stats here.