Tag: Austin
How to use Venterra’s Touchless Package Management
It’s no surprise that package deliveries have increased with more people working remotely and children attending school from home. Managing online shopping and package deliveries efficiently has resulted in the need of a more seamless and safe experience.
As the pandemic shifts the multifamily industry and how we offer amenities, there have been some unique opportunities to provide innovative and seamless ways to provide package management services. Venterra’s SMARTPACKAGE lockers now offer a safer and easier way for residents to retrieve their packages with a touch-less experience.
There are two contact-free package pick-up methods available to properties with our SMARTPACKAGE lockers:
- Barcode: Scan the barcode included in your delivery notification (email or text) to open the locker door without having to use the touchscreen.
- Mobile App: Download the Parcel Pending mobile app (available for download on the App Store or Google Play Store). By scanning the barcode or pushing the button in the app notification, the locker door will open without having to use the touchscreen.
Convenient Self-Guided Apartment Tours and Contactless Move-In Experience
Self-guided apartment tours available at Venterra communities.
While some restrictions are being lifted as the COVID-19 pandemic continues, we understand it can still be unsettling to be in public, while being respectful of social distancing orders. This fear may cause people to postpone major life decisions, including moving into a new apartment home. Now more than ever, it’s imperative to embrace technology in order to offer a wider variety of convenient touring options, including self-guided apartment tours.
At Venterra, we have you covered. We’re excited to now offer a no-contact, self-guided apartment tour option at many of our communities. Future residents can now use their smart devices to schedule and perform tours of our available apartment homes.
We are also taking extra steps to ensure your safety and the safety of our employees and residents at our apartment communities. Aside from implementing enhanced cleaning protocols, we are using LAST™, a hospital grade disinfectant and antimicrobial coating on our hard surfaces, providing an extra layer of protection for up to 30 days.
If you aren’t interested in a self–guided tour, we are also offering in-person tours with our award-winning customer experience leaders by appointment.
Here’s How to Schedule Your Self-Guided Tour
- Visit Venterraliving.com & select a property
- Select the apartment that you are interested in, and click on Schedule a Tour
- Choose your Guided-Tour option
- You’ll receive a link to complete verification and confirm scheduling details
Once you take a tour and choose an apartment that you have fallen in love with, don’t forget to take advantage of SMARTMOVE, our contact-free way to gain access to and move into your new apartment. Ask your Better Living Consultant for details.
Venterra Realty applies LAST™ advanced disinfectant at communities
As apartment community managers reassess cleaning protocols to ensure the health and safety of our residents, the adaptation of intensive disinfecting and cleaning methods remains a high priority. With a strong focus on high-touch surfaces in common areas, such as door handles, mailboxes, desks, vending machines, and more, anything that gets touched frequently in common areas is a prime candidate for disinfecting.
Venterra Realty uses LAST™ from Dis.In.Fx. LAST™ to aid in protection from COVID-19 in common areas and apartment amenities. Going beyond our gold standard of cleanliness, applying LAST™ disinfects hard surfaces and provides protection for up to 90 days.
Venterra is now offering LAST™ treatments to our residents at specific communities. Sign up for your LAST™ treatment on the Venterra SMARTHUB.
Sign Up for LAST™
See our teams in action!
“93% of residents would prefer their new unit to be sanitized when they move in.” “90% of residents would feel safer knowing that common areas and amenities are regularly sanitized by a certified company with approved equipment and chemicals.”
– RentReady.com
At Venterra, we have applied LAST™ disinfectant at our properties in the following cities:
Georgia – Alpharetta, Atlanta, Newnan, Peachtree City, Canton
Florida – Clearwater, Fleming Island, Jacksonville, Orlando, Orange Park, Tampa, Winter Garden
Texas – Austin, San Antonio, Cypress, Richmond, Stafford, Houston, The Woodlands, Humble, Kingwood, Katy, La Porte, League City, Pearland, Pasadena, Fort Worth, Dallas, North Richmond Hills, The Colony
Tennessee – Nashville
North Carolina – Cary
Dis.In.Fx. have served the following clients: San Antonio Spurs; Dallas Cowboys; Houston Texans; various Day Care Services; Various Schools Districts; Various Fitness Centers; Various Medical Facilities and US Military Training Centers. To learn more about Dis.In.Fx. and their disinfectant visit their website or see the below testimonials on how LAST™ works.
Testimonials:
Residents Cash Out on Venterra’s $10K Giveaway
Almost 4,000 residents recently participated in Venterra’s $10K Giveaway, earning them a spot in the drawing for $1,000 in rent credit. Ten lucky residents were selected and thrilled by the news that rent would be one less thing to worry about in the month ahead.
To be eligible, residents were to set up Auto-Pay via the resident portal and successfully pay their rent by June 3. The resident portal, known as the Venterra SMARTHUB™, puts everything residents need at their fingertips. Residents can pay rent, submit maintenance requests, voice concerns, and stay updated all in one central location. It’s free and easy for residents to join and set up a recurring or one-time payment.
With Venterra’s leasing offices temporarily closed or on reduced staff due to the Coronavirus pandemic, paying online provides residents a safe, contact-free way to pay rent. Although many of our leasing offices have since opened, The Venterra SMARTHUB™ remains the fastest and most convenient way to pay.
The giveaway contest began June 1, 2020 and ran through midnight June 3, 2020. Residents who were already set up on Auto–Pay through The Venterra SMARTHUB™ were automatically entered into the contest. Our Regional Managers were also on standby to assist residents with signing up for Auto-Pay.
Stephanie Burns, an eight-year veteran at Venterra, has a reputation for WOWing residents through Venterra’s WOW Matters program where “We care more. We listen better.” is a way of life. With Venterra’s WOW Matters program, Experience Leaders know how to listen for even the unspoken needs of residents and will go out of their way to personalize their experiences at Venterra.
“I’m so surprised and shocked but happy.” Jonathan at Cobblestone (Fleming Island, FL)
“WOW! That is such great news!” Siva at Estancia at Morningstar (The Colony, TX)
The drawing for the winners of the giveaway took place on Friday, June 3. Winners were publicly announced on Venterra’s Facebook page as well as all 60 community pages on Tuesday, June 9, 2020.
Venterra continues to look for ways to support and encourage residents and looks forward to coming up with more creative ideas for future resident contests soon!
Alpharetta, Atlanta, Austin, Canton, Cary, Clearwater, Cypress, Dallas, Fleming Island, Flowery Branch, Fort Worth, Houston, Humble, Jacksonville, Katy, Kingwood, La Porte, League City, Louisville, Nashville, Newnan, Orange Park, Orlando, Pasadena, Peachtree City, Pearland, Richmond, San Antonio, Stafford, Tampa, The Colony, The Woodlands, Webster, Winter Garden
Hey Austin, Need Movers?
Find Local Austin Moving Companies
As many companies close or shift to remote environments amid the Coronavirus COVID-19 pandemic, there are still many businesses who continue to operate and provide essential local mover services to customers. Housing is very much an essential need, and we understand that moving during this time can be stressful. No need to worry! Here are a few of the most trusted local Austin moving companies, available to help those looking to relocate.
1. 3 Men Movers has been moving Texas families and companies since 1985, providing moving services in Austin since 2014. Austinites love them – just check out their Yelp reviews!
3 Men Movers offer the following Austin moving services:
- Apartment/House Relocation
- Storage
- Packing/Unpacking
- And More!
2. Square Cow Movers proudly serves and provides moving services for those relocating to Austin. Offering real southern hospitality, they have the knowledge and skills to safely move you while also providing a moo-ving customer service experience. Don‘t just take our word for it, check out their Yelp reviews.
Square Cow Moovers offer the following Austin moving services:
- Apartment/House Relocation
- Packing
- Local and long distance moving
- And More!
About Austin:
Austin thrives with an ever-present creative vibe and entrepreneurial spirit. Its roots are deeply felt throughout the street art, creative culture and award-winning food. The city’s spirit is filled with family-friendly fun, fan-filled football and unforgettable historical attractions.
Some Tips for moving to Austin:
- Check with the CDC or local health department to learn about any restrictions, curfews or guidelines during Coronavirus COVID-19.
- Texas’s state capital bordering the hill country.
- University of Texas campus is in Austin.
- Live music capital of the world.
- Learn more about Austin’s growing economy and living stats here.