Venterra’s Resident-Focused Experience Backed by Caring Employees

Venterra’s Resident-Focused Experience At Venterra, we understand that overall resident experience and satisfaction is key to building long-lasting relationships. That’s why we have a team of employees who are committed to creating an environment focused on serving our resident’s needs […]

2022 WOW Matters Grand Prize Winner!

At Venterra, we aren’t in the apartment business, we’re in the people business. For us, maintaining a residential property is not just about collecting rent, fixing issues or making repairs, it is also about building lasting relationships with the residents […]

WOW Story: Puppy Spa Day!

Abigail Alvarado, Better Living Consultant Employee since 2022 & Christopher Jones, Assistant Maintenance Manager Employee since 2021 Park on Wurzbach, San Antonio, TX  The Opportunity Michael is a resident who works from home and has pets. The leasing team needed […]

WOW Story: More Than Family

Gustavo Martinez, Assistant Maintenance Manager Employee since 2021 The WOW Opportunity A member of the leasing team was walking a unit with one of our current residents, Greg, when he shared what he had been going through following the recent […]

WOW Story: Bark Park Memorial

Barbara Carrillo, Community Manager, Experience Leader Coles Crossing, Cypress, TX  Employee since 2016 The Opportunity Jay and his wife Janet have been residents at Venterra’s Coles Crossing community since 2011. During their time at the property, they had 2 furry […]

WOW Story: A Window Shade of Opportunity

Eric Benazeraf, Maintenance Manager, Experience Leader Silverbrooke, Stafford, TX  Employee since 2017   The Opportunity During a recent call,  Eric met Joshua, a very nice young man living at Silverbooke. In conversation, Eric learned that Johsua acts as a server […]

WOW Story: Tickets to Tim McGraw

Teresa Heeney, Community Manager, Experience Leader Ventana, San Antonio, TX  Employee since 2007   It was rodeo time in San Antonio. This year, the rodeo lineup included amazing artists including Tanya Tucker, Tim McGraw, 3 Doors Down and Ryan Bingham! […]

How Venterra WOWs Residents

Did you know that Venterra has an entire program dedicated to WOW-ing residents? That’s right, its called our WOW Matters program. This program is a favorite among our team members and for good reason – it is dedicated to improving […]

WOW Story: Gifting Confidence to Walk Again

Brenda Grasha, Community Manager, Experience Leader Timber Mill, The Woodlands, TX  Employee since 2012 Each and every one of our residents deserves to feel safe in the community they call home. This WOW story began when a Timber Mill resident, […]

WOW Story: All Dogs Go to Heaven

Eric Benazeraf, Experience Leader, Maintenance Manager Silverbrooke, Stafford, TX Employee since 2018   Venterra doesn’t just view our residents’ pets as an added fee or deposit — we consider them residents, too! So when our resident Willie received heartbreaking news […]

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