How to use Venterra’s Touchless Package Management

It’s no surprise that package deliveries have increased with more people working remotely and children attending school from home. Managing online shopping and package deliveries efficiently has resulted in the need of a more seamless and safe experience.

As the pandemic shifts the multifamily industry and how we offer amenities, there have been some unique opportunities to provide innovative and seamless ways to provide package management services. Venterra’s SMARTPACKAGE lockers now offer a safer and easier way for residents to retrieve their packages with a touch-less experience.

Using Touchless Package Lockers at Venterra

 

There are two contact-free package pick-up methods available to properties with our SMARTPACKAGE lockers:

  • Barcode: Scan the barcode included in your delivery notification (email or text) to open the locker door without having to use the touchscreen.
  • Mobile App: Download the Parcel Pending mobile app (available for download on the App Store or Google Play Store). By scanning the barcode or pushing the button in the app notification, the locker door will open without having to use the touchscreen.

 

 

 

Convenient Self-Guided Apartment Tours and Contactless Move-In Experience

Self-guided apartment tours available at Venterra communities.

While some restrictions are being lifted as the COVID-19 pandemic continues, we understand it can still be unsettling to be in public, while being respectful of social distancing orders. This fear may cause people to postpone major life decisions, including moving into a new apartment home. Now more than ever, it’s imperative to embrace technology in order to offer a wider variety of convenient touring options, including self-guided apartment tours.  

At Venterra, we have you covered. We’re excited to now offer a no-contact, self-guided apartment tour option at many of our communities. Future residents can now use their smart devices to schedule and perform tours of our available apartment homes.  

We are also taking extra steps to ensure your safety and the safety of our employees and residents at our apartment communities. Aside from implementing enhanced cleaning protocols, we are using LAST™, a hospital grade disinfectant and antimicrobial coating on our hard surfaces, providing an extra layer of protection for up to 30 days.  

If you aren’t interested in selfguided tour, we are also offering in-person tours with our award-winning customer experience leaders by appointment. 

Here’s How to Schedule Your Self-Guided Tour 

  • Visit Venterraliving.com & select a property  
  • Select the apartment that you are interested in, and click on Schedule a Tour
    self guided tours venterra
  • Choose your Guided-Tour option
    self guided tours venterra
  • You’ll receive a link to complete verification and confirm scheduling details 

SmartMove Logo

Once you take a tour and choose an apartment that you have fallen in love with, don’t forget to take advantage of SMARTMOVE, our contact-free way to gain access to and move into your new apartment. Ask your Better Living Consultant for details.  

Venterra Realty applies LAST™ advanced disinfectant at communities

LAST disinfectant at Venterra Realty

As apartment community managers reassess cleaning protocols to ensure the health and safety of our residents, the adaptation of intensive disinfecting and cleaning methods remains a high priority. With a strong focus on high-touch surfaces in common areas, such as door handles, mailboxes, desks, vending machines, and more, anything that gets touched frequently in common areas is a prime candidate for disinfecting.

Venterra Realty uses LAST™ from Dis.In.Fx. LAST™ to aid in protection from COVID-19 in common areas and apartment amenities. Going beyond our gold standard of cleanliness, applying LAST™ disinfects hard surfaces and provides protection for up to 90 days. 

Venterra is now offering LAST™ treatments to our residents at specific communities. Sign up for your LAST™ treatment on the Venterra SMARTHUB. 

Sign Up for LAST™

 

See our teams in action!

 

“93% of residents would prefer their new unit to be sanitized when they move in.”  “90% of residents would feel safer knowing that common areas and amenities are regularly sanitized by a certified company with approved equipment and chemicals.”   

– RentReady.com 

At Venterra, we have applied LAST™ disinfectant at our properties in the following cities:  

Georgia – AlpharettaAtlanta, Newnan, Peachtree CityCanton

Kentucky – Louisville

Florida – ClearwaterFleming IslandJacksonvilleOrlandoOrange Park, TampaWinter Garden 

Texas – AustinSan AntonioCypressRichmondStaffordHouston, The WoodlandsHumbleKingwoodKaty, La PorteLeague City, PearlandPasadenaFort WorthDallasNorth Richmond HillsThe Colony 

Tennessee – Nashville

North Carolina – Cary

Dis.In.Fxhave served the following clients: San Antonio Spurs; Dallas Cowboys; Houston Texans; various Day Care Services; Various Schools Districts; Various Fitness Centers; Various Medical Facilities and US Military Training Centers. To learn more about Dis.In.Fx. and their disinfectant visit their website or see the below testimonials on how LAST™ works. 

Testimonials: