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A World-Class Living Experience

Our goal is to provide a world-class living experience. To do that, we staff our communities with people who genuinely care about our residents, who are impassioned about leading their team to success, who are empowered to do the right thing, who embody our Core Values, and who champion the promise to provide the best experience possible. Meet the team of people who are here for you and guarantee you will Live it. Love it.™

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Resident Benefits

Benefits of being a Venterra resident

We care more, and it shows! Once you’re a resident with Venterra, you’re family. Your happiness is our goal and we take pride in finding ways to improve your living experience. We know that to serve you best we must first understand your needs and the life changing and stressful events that result in a move to begin with; like: marriage, divorce, new job, death, college, babies, love, etc. Our strength is recognizing these underlying stressors and providing a community and home that will be peaceful, comfortable, and fun. Live it. Love it.™

Apartment Ratings Venterra

Top Rated 

We are proud to be recognized as one of ApartmentRatings.com Top Rated Award recipients. Only 5% of apartment communities in the US qualify for this award.

Venterra Customer Service Promises

Service Promises

The promises we make to every resident and prospective resident in our community are crafted around providing a world-class experience: Make every interaction Simple; keep the community and amenities Clean and Working; always make time for Fun; and above all, make the everyday Exceptional.

48 Hour Guarantee

Everything always happens at the worst time. Things break. You’re not happy. We’re not happy.  We can fix it so fast it will be like it never happened. If your service request is not completed within 2 business days, that’s on us.  Ask us for full details.

Live it. Love it. Guarantee.™

It really is that simple! Our 30 day guarantee means if you aren’t happy for any reason, you can move out. We only ask for 3 things.

Smart Hub

Mobile Payments • Mobile Service Request Management • Mobile Feedback

Let’s face it – things happen. When things happen, Be Smart. The Venterra SMART HUB puts everything you need at your fingertips. You can pay rent, submit maintenance requests, voice concerns, and stay updated all in one spot. If you’re not already enrolled, ENROLL TODAY!

WOW Matters

We care more. We listen better. We will WOW You. Once we get to know you, be prepared to be WOW’d. Our dedicated team of Experience Leader and Experience Makers know how to listen for even your unspoken needs and will go out of their way to personalize your experience at Venterra. See for yourself: WowMatters.VenterraLiving.com.

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