Do I have to walk my dog on a leash?

With the exception of the Bark Park, where your dog can run off the leash, yes, you have to walk your dog on a leash. It’s important for safety reasons that dogs be on a leash and under direct control of a supervising person. While you may have trained your dog to stay by your side, dogs can sometimes get excited (squirrel!) and run up to other dogs or people who are of different temperaments which could cause an unfortunate event.

How do I register a Service Animal with the office?

We are more than happy to welcome your service animal to our community! To register your Service Animal with the office, you will need:

  • A completed Companion Animal Form
  • A letter from a medical professional either prescribing the animal or stating that the animal is necessary.

If you have any other questions, please contact your office staff.

If I no longer have a pet, do I get my pet deposit back?

If you no longer have a pet in your apartment, your pet deposit will not come back to you right away.  Pet deposits become part of the general security deposit and, if applicable, will be returned after your move out has been processed.  

What if I get a pet, but forget to register it with the office?

If you get a pet, but forget to register it with the office, simply come by the office and take care of it.  

If you have a pet in your apartment that you have not registered with the office, you will receive notification to register your pet.  If you do not, then you will subject to a lease violation and an unauthorized pet fee of $100, plus $10 per day until the pet is either registered or gone.  

How can I register my pet with the office?

To register your pet with the office and add a pet to your apartment lease contract.  You will need to complete an Animal Addendum and pay your pet fee and deposit. We understand that this can be costly, so we offer to split pet fees into three payments.

If you would like to remove a pet from your apartment lease contract, you can:

What are your Breed Restrictions?

Every apartment community has a restricted breed list, but as long as your four-legged family member isn’t listed, you can have up to 3 pets! Exclusively at Venterra Apartment Communities.

  • Akita
  • Alaskan Malamute
  • American Staffordshire Terrier
  • American Bully
  • Australian Cattle Dog
  • Bloodhound
  • Boerboel
  • American Bulldog
  • Bull Mastiff
  • Canary Dog
  • Cane Corso
  • Chow Chow
  • Doberman Pinscher
  • Dogo Argentino
  • German Shepherd
  • Giant Schnauzer
  • Great Dane
  • Irish Wolfhound
  • Kangal
  • Leonberger
  • Pit Bull
  • Presa Canario
  • Pyrenean Mastiff
  • Rottweiler
  • Scottish Deerhound
  • Siberian Husky
  • Tibetan Mastiff
  • Wolf Hybrid

How was the Restricted Breed list created?

Breed Restrictions are usually based on aggressive behavior or the reputation of a specific breed with little thought applied. Venterra used national data, gathered over a 12-month period, that cataloged reported cases of injury to a person or damage to property.

Can I pet sit for a friend?

You may not pet sit for a friend unless the Community Manager has given you the authorization to do so.  You may not pet sit any pets that are not allowed within the community or are on the Restricted Breed list.   

How many pets can I have?

Three!!  We know that pets are furry family members and allow up to three pets per apartment in all of our communities.

What types of pets are allowed?

  • Pets allowed in your apartment are dogs, cats, caged birds, fish, and caged rodents (mice, hamsters, gerbils, etc.).
  • Exotic animals, including but not limited to, such as ferrets, snakes, rabbits, reptiles, spiders, insects and uncaged birds are prohibited unless approved in writing by the Owner.
  • Venomous animals are prohibited.  
  • If in doubt, check with a member of your office staff.