Reviews by Real Renters


Out of 1348 Reviews

This seems to be a great community

Paige was outstanding. The community was everything we are looking for.

Reviewed on 01/20/2023 by Certified Resident

MacKenzie was a great tour guide. Very professional and knowledgeable about the community.

Reviewed on 12/13/2022 by Certified Resident

There were several screened porches with tons of stuff on them which brought the appearance down.

Reviewed on 12/04/2022 by Certified Resident

Such a warming community. Great environment!

Reviewed on 11/02/2022 by Certified Resident

This was a very expedient process after searching other communities and being in limbo I found retreat and was moving in within the week very fast

Reviewed on 10/31/2022 by Eric B.

love it here. Every time I call the office, I am always greeted with a friendly voice ready to help me. All of my maintenance requests have been answered to my satisfaction. Any time I need information, they do their best to find answers for me. The staff is always so helpful. The upkeep of the streets and parking lots.has just been done. The grounds are maintained weekly, the trash is picked up daily, with a dumpster at the entrance for large deposits anytime. That's why our place is so neat and tidy. The people here are respectful of their homes and each other.

Reviewed on 10/30/2022 by Diane C.

Paige was amazing and helpful during the tour. She was an exemplary first impression for the complex. Her customer service played a strong role in my decision making for choosing to lease with you all.

Reviewed on 10/21/2022 by Certified Resident

I love living at the Retreat. Maintenance is very responsive, landscaping is well taken care of. I've lived here for 9 years and since Venterra took over I have no complaints and will be living here for a long time to come.

Reviewed on 10/21/2022 by Certified Resident

From apartment hunter to tenant, The Retreat staff have been outstanding in communication and customer service. They’ve always treated me with respect, and sincerely made me feel like my new apartment was my home and not just a business transaction.

Reviewed on 10/18/2022 by Victoria D.

Never living in an apartment again, from start of moving here it’s been horrible. The apartments are just rigged up. The paint is poor the floors are poor my ac busted within a couple months of living here. They “fixed” my closet door but it keeps falling and is very hard to move huge safety hazard in my opinion. They all have dents in them nobody seems to care. Lawn people are also trash uneven lines of grass bushes never get leveled could be way better.

Reviewed on 10/14/2022 by Haddie E.

Great apartment, great amenities, great price. Only comment I have is the cleanliness of the apartment upon move in, definitely need a better cleaning company.

Reviewed on 10/07/2022 by Christian W.

McKenzie was great with providing information about the community and answering any additional questions I had during and after the tour.

Reviewed on 09/23/2022 by Certified Resident

I've been here over a month and have absolutely loved it so far The apartment wasn't perfect, but they told us to make a report with everything that was wrong and they immediately came to fix it all. Anything we found afterwards has also been easy to resolve by simply contacing management. It is very prompt and quick, I love it! We've had one or two pests so far, which is to be expected from the area, but they haven't really been an issue with two cats in the apartment. Speaking of, my cats LOVE the closed-in balcony! Overall, we love it here so far.

Reviewed on 09/22/2022 by Andrea E.

Mackenzie was amazing showing me around, answering all my questions, showing me the app you guys have with the locks, temps and everything, the apartments are beautiful. And the amenities are so well taken care of. Cant wait to apply soon!

Reviewed on 09/19/2022 by Certified Resident

I had a wonderful and pleasant experience I was greeted positively by the workers and one of your new employees I'm so sorry I forgot her name she was amazing that young lady with the red hair she explained everything to me she showed me everything on site it was an amazing experience I love the property what is the drive that I really considering thank you

Reviewed on 08/29/2022 by Certified Resident

I requested the concierge move out which means someone would have came a week or so prior to my move out to inspect and offer things as reminders that I need to do. I submitted for this service twice and it was cancelled twice via email notices to me????

Reviewed on 08/27/2022 by Certified Resident

The office staff is great!! They were able to process my application and move me into my apartment in 3 days. The staff is more than happy to help with any issues you are having and take your concerns seriously. Highly recommend!

Reviewed on 08/26/2022 by Certified Resident

The natural fauna is beautiful. The staff is very nice and always helpful. Clean in a word. Never overflowing trash. Even when necessary, it is removed as quickly as possible.The convenience to everything couldn't be better. I just love it here.

Reviewed on 08/20/2022 by Diane C.

I loved it, exactly what I'm looking for and Paige Meeks was an amazing guide

Reviewed on 08/18/2022 by Certified Resident

I'm very excited about making this my new home! I loved the earthy tones through out and the trees and the nature vibe.

Reviewed on 08/18/2022 by Certified Resident

Community is excellent!

Reviewed on 08/16/2022 by Certified Resident

Very peaceful and conveniently placed! Great decision living here.

Reviewed on 07/26/2022 by Omar W.

The Retreat at Lakeland apartments are honestly amazing. They have community features that cater to everyone. The have multiple pools, a play ground for little kids, and multiple dog parks and extracurricular activity spaces. The office staff has always been very helpful and very fast at taking care of issues. Every employee I have met within the time I’ve been here has been absolutely amazing to work with.

Reviewed on 07/26/2022 by Certified Resident

The Retreat is naturally beautiful. The staff is very welcoming and go out of their way to help you with whatever you need to acclimate to your new surroundings. I have only been here 4 weeks and I feel so comfortable already. I look forward to meeting some of the many new faces I've seen.

Reviewed on 07/25/2022 by Diane C.

Large complex that does not feel like one. Buildings spread out in a park like setting. Very close to needed stores and highways.

Reviewed on 06/21/2022 by Thomas T.

Everyone was so kind and informative! Great tour!

Reviewed on 06/12/2022 by Certified Resident

The Retreat is a nice place to live but I have loud neighbors, the gym is not available for anyone after 6pm. That makes it impossible for us who don’t get home from work by six. The office staff is nice and helpful.

Reviewed on 06/12/2022 by Certified Resident

Older property. But good to see that they are doing improvements. New roof, new gates, supposed to be re paving.

Reviewed on 05/25/2022 by Certified Resident

Very professional office staff. Prices were changed from one day to the next. Unable to afford apt the next day.

Reviewed on 05/09/2022 by Certified Resident

Under the new management, maintenance is spot on, efficient and they care about what they repair. I am loving the fact that Venterra has come in to clean up this community. Adding amenities, like fire pit, gym, etc.... They have food trucks come, snow cones, overall making us all feel at home! Thank you!!

Reviewed on 04/13/2022 by Patrick M.

I still haven’t heard back from the office about certain move out matters and it’s been over a month.

Reviewed on 04/02/2022 by Certified Resident


Reviewed on 03/28/2022 by Certified Resident