Reviews by Real Renters


4.6/5

Out of Reviews

Vivir en el The cape at Grand Harbor es una bendición… el apartamento es cómodo y se ajusta a las necesidades de nuestra familia. Las personas que atienden en las oficinas administrativas es muy amable y atento. Y en la parte de mantenimiento su respuesta es rápida y de gran calidad.

El personal y la gerente brindan un excelente servicio. Agradezco mucho el esfuerzo y el tiempo que me dedicó la gerente ya que me brindó la confianza para sacarme de todas mis dudas y al mismo tiempo informarme sobre todo lo que necesitaba saber, el cual me ayudó mucho a tomar la decisión para aplicar. Muchas gracias.

Reviewed on 07/18/2024 by Certified Resident

Amazing apartment complex, clean, quiet and cozy. Helpful and friendly staff. I feel very safe living here

Reviewed on 07/05/2024 by Certified Resident

I’ve lived here over a month and I can’t think of a single negative thing. The office staff were incredibly helpful and friendly, I love my apartment, I love the smart features and trash valet. The complex is so cute and in a good location. I feel safe here, you can see kids riding their bikes and people walking their dogs early in the morning.

Reviewed on 07/03/2024 by Alissa A.

Our move out process was different than any other time. The staff kept us informed of every step! We truly appreciate the support and understanding of the staff in the difficult time to move for our family.

Reviewed on 06/17/2024 by Certified Resident

Wonderful apartments. Complex is lovely and so very clean which I greatly appreciate. Everything around the complex is very well maintained. The staff are awesome! Always welcoming and friendly.

Reviewed on 06/12/2024 by Certified Resident

Cristal was an amazing agent! If I decide to rent, she would be a wonderful assistant in the process!

Reviewed on 06/10/2024 by Certified Resident

Friendly staff, amazing maintenance team & quiet community in prime location!

Reviewed on 06/03/2024 by Ambyr C.

The Cape at Grand Harbor is most decent place to live , is secured & well maintained. Prompt services , customer friendly

Reviewed on 06/02/2024 by Certified Resident

we loved touring the community with Steven! he explained everything clearly and was super personable. i answered the question about the exterior of the property as “average” because personally i’m not the biggest fan of the red and blue paint but that’s not a reason we wouldn’t want to lease with you.

Reviewed on 05/30/2024 by Certified Resident

Excelente el trato y muy agradecido de las muchachas y muchachos que trabajan ahí, no dudaré en recomendar a nuevos inquilinos, gracias por tido

Reviewed on 05/28/2024 by Certified Resident

As I walked In my first time I was happily greeted by fellow neighbors, very welcoming:)

Reviewed on 05/24/2024 by Certified Resident

My friend let me know that she had a great experience touring at the apartments. I am still considering my options, but will let you know by the end of May. Thank you so much!

Reviewed on 05/21/2024 by Certified Resident

It feels like home and so peaceful and quiet.

Reviewed on 05/20/2024 by Certified Resident

Me gusta vivir acá porque es un ambiente tranquilo, limpio, y todos los habitantes son respetuosos, cuento con la administración cuando me surge un inconveniente, siempre están dispuestos y disponibles para solventar

Reviewed on 05/19/2024 by Maria F.

La limpieza y tranquilidad son excelentes así como, el desempeño excelente de sus trabajadores todos

Reviewed on 05/18/2024 by Alcides A.

The best place to live. Their service is perfect ?? ??

Reviewed on 05/17/2024 by Adetola A.

I recently moved to Houston from New York for my job. I was living in an Airbnb before I explored apartments in person. After looking at around 8-9 places, I chose to live in a 1 bedroom 1 bath at The Cape at Grand Harbor. The layout at the apartment is great with a spacious room, a desk and a great kitchen counter. The apartment has an in-unit washer and dryer too! The gym and swimming pool are just near my building and it's very clean and convenient. Thank you for arranging this apartment for me within a week and setting everything up, you guys are the best!!

Reviewed on 05/05/2024 by Aaditi B.

Excelente lugar para vivir, y excelente servicio de todo el personal de trabajo, me siento muy satisfecha de estar viviendo en The Cape at Grand Harbor.

Reviewed on 05/05/2024 by Lisandra P.

Recomiendo ampliamente este complejo se vive muy bien. Serios y responsables.areas muy limpias,mantenimientos constantes.

Reviewed on 04/30/2024 by Ana G.

So far so good

Reviewed on 04/23/2024 by Nguyen H.

They are fast and contact you quickly and good provider! Thank you

Reviewed on 04/17/2024 by Carin J.

Excellent customer service!! Modern floor plans and features. Great location and very well kept complex.

Reviewed on 04/13/2024 by Certified Resident

The cape has been all I wanted when I moved from NYC. The complex is clean and well kept and above all safe.

Reviewed on 04/02/2024 by Certified Resident

I’ve been living at The Cape at Grand Harbor for over 4 years. The Cape is convenient to I-10, SH 99, lots of shopping and my job. The location of my apartment in the complex provides me with a nice tranquil home.

Reviewed on 04/01/2024 by Wendy A.

La Comunidad es segura y el personal que trabaja en ella es muy eficiente y atiende a los vecinos con amabilidad, pese a ser jóvenes son competitivos en sus labores y muy conocedores de su trabajo, recomiendo al que busque alquiler venir a esta comunidad

Reviewed on 03/09/2024 by Alcides A.

The Community is safe and peaceful. Also the Apartments Office Staff are diligent at their work and respect the privacy of residents

Reviewed on 03/06/2024 by Patricia O.

Steven was great, he showed me two models and followed up with the offer.

Reviewed on 03/05/2024 by Certified Resident

A great place to live. The staff is always helpful and friendly.

Reviewed on 02/19/2024 by Nelson R.

We love it here, amazing place to live.

Reviewed on 02/14/2024 by Certified Resident

Me gusta por que subes una orden de trabajo y el tiempo de respuesta ha sido de 1 dia.

Reviewed on 02/14/2024 by Certified Resident

He was amazing and very knowledgeable! Would love to live here!

Reviewed on 02/10/2024 by Certified Resident

Stephen was so great to work with!

Reviewed on 02/02/2024 by Certified Resident

Quiet, friendly and clean community. The staffs are very responsive and caring. Smooth move-in experience.

Reviewed on 01/29/2024 by Yufei Z.

Overall I have been very pleased living here. Staff are friendly and helpful. Grounds are well kept. Trash picked up promptly after holidays. Nice pool area and friendly residents overall.

Reviewed on 01/25/2024 by Linda S.

It was smooth

Reviewed on 01/25/2024 by Certified Resident

The community as a whole was amazing. I thoroughly enjoyed my tour with Cristal, who answered all of my concerns about leasing and amenities with great understanding. Usually, the amount of information while viewing an apartment can be overpowering, but this one was fantastic in that regard.

Reviewed on 01/22/2024 by Certified Resident

Living here at The Cape is beautiful, all the staff here are exceptional! Customer Service is amazing! Thank y’all for always going above a beyond!!

Reviewed on 01/20/2024 by Ericka G.

Good environment and safety very convenient to everyone and my kids love the pool.. the make it sure you are ok! And if you have questions they will quick answer to you!

Reviewed on 01/17/2024 by Certified Resident

I am very happy I choose The Cape as my new home, I love the area, very convenient location from katy mills mall, costco, katy asia town, walmart, and the church. The staff is amazing, very friendly and helpful. The place is peaceful as well.

Reviewed on 01/16/2024 by Certified Resident

Un excelente trabajo aquí todo bien gracias a ustedes por aceptamos de alquilar aquí agredecido con todo el personal

Reviewed on 01/02/2024 by Certified Resident

I love the quite!!! It’s like living in a house!!!

Reviewed on 12/25/2023 by Terarius W.

Excelente atención a los clientes. La calidez con la que fuimos atendidos reflejan la calidad que tienen al brindar este servicio. El ambiente del Complejo es excelente y la ubicación es estratégica para facilitar el día a día. Bendiciones

Reviewed on 12/24/2023 by Cleotilde S.

Easy, quick walk through

Reviewed on 12/18/2023 by Certified Resident

THE BEST PLACE TO BE

Reviewed on 12/17/2023 by Adetola A.

Clean and seems like a quiet community!

Reviewed on 12/07/2023 by Certified Resident

Very peaceful community. Cristal did everything to make sure our move in process more efficient and easier.

Reviewed on 11/30/2023 by Emy V.

Todo perfecto, el personal es muy amable y atento. Recomendadisimo.

Reviewed on 11/22/2023 by Miguel P.

I already wrote a review on google about my experience with The cape at Grand Harbor.

Reviewed on 11/20/2023 by Juan C.

An excellent community. Improving on its services at every opportunity.

Reviewed on 11/18/2023 by Patricia O.

The staff here is so helpful, I can't thank them enough for all they do, and how promptly they do it!

Reviewed on 11/18/2023 by Milo Y.

The Cape at Grand Harbor is a very clean & quiet community. I have enjoyed the move in experience and living there a few months as of now.

Reviewed on 11/15/2023 by Daniel Z.

Area property upkeep is great. I can understand issues with dead flower bushes. Apartments painted and parking stripes repainted within the last year. Cumminity installed fiber optics cabling allowing me to save a little bit by cable cutting

Reviewed on 11/06/2023 by Marvin P.

The atmosphere and the friendly neighbors make it easy to call it home and feel at home.

Reviewed on 11/04/2023 by Ashley-Lauren S.

Awesome. The front desk lady Cristal was amazing with everything

Reviewed on 10/31/2023 by Certified Resident

Cristal was so kind and informative, she was really helpful and helped me understand what I was getting into. She made me feel comfortable and I will for sure come to her if I have any questions! If you see this, thankyou Cristal!!

Reviewed on 10/26/2023 by Certified Resident

The place looks quiet and residents and staff appears friendly.

Reviewed on 10/25/2023 by Certified Resident

A quiet community with comfortable apartments and clean environment. I love the close proximity to Walmart and Katymills mall. Friendly and helpful office staff combined with prompt responsiveness to complaints

Reviewed on 10/20/2023 by Patricia O.

Love my apartment community. The front office staff are amazing and maintenance is friendly and very skilled. Monthly communication helps me know what is happening around me that could be fun to enjoy!

Reviewed on 10/18/2023 by Janis W.

Aunque aún me falta conocer más de este complejo, por cuanto tengo apenas una semana viviendo aquí… la atención y rapidez para atender los planteamientos es extraordinaria.

Reviewed on 10/17/2023 by Jorge G.

I see everyone as family

Reviewed on 10/06/2023 by Certified Resident

Very nice was to small did not meet my needs

Reviewed on 10/02/2023 by Certified Resident

I've only been living at the Cape for 5 days, but so far everything has been really smooth the staff have been fantastic. Looking forward to staying here.

Reviewed on 09/28/2023 by Peter B.

Efficient, responsive and friendly management and staff. A safe and comfortable community. Close by parks and malls. The environment is relatively serene.

Reviewed on 09/27/2023 by Patricia O.

Christal was great and really helped me through the whole process, even when I had no clue what I was doing. She was professional and helpful.

Reviewed on 09/26/2023 by Certified Resident

Awesome staff and maintenance is great! All units are updated and well maintained!

Reviewed on 09/08/2023 by Tekeesa T.

Me siento atendida cuando lo requiero y la comunidad es tranquila

Reviewed on 09/08/2023 by Maria F.

The community was really clean and steps to apply seem super straight forward.

Reviewed on 08/26/2023 by Certified Resident

House is clean if any bugs are there, action has been taken ASAP. Maintenance team is excellent. Overall worth for money to stay in this apartment.

Reviewed on 08/25/2023 by Certified Resident

Love it

Reviewed on 08/22/2023 by Certified Resident

I loved the staff! The property was well taken care of and I have been looking for that in a community. I happened to come check out the property again while they were having a Back to school event. I love that they do things like this with the community.

Reviewed on 08/19/2023 by Certified Resident

A fantastic place to live. The complex is well kept. The grass is perfectly manicured and the amenities are awesome.

Reviewed on 08/11/2023 by Nelson R.

Cristal had made the whole leasing process so seamless. She was very kind and accommodative to answer all my queries. She is a great asset for the property. Starting from Day 1, either the overall Apt leasing process execution by Crystal, or a nice & great gesture from Property Manager Liset, or the professional & timely execution of my maintenance request - installation of TV & Sound bar and Assemble of Dining Set by Alan, or the smart locker facility which eliminates the dependency on a person for delivery packages at leasing office. I had an exceptional experience with this community. I strongly recommend this community for everyone looking for a home near Katy Mills.

Reviewed on 08/10/2023 by Srinivas U.

Very nice the apartment were very very nicely constructed I love a Completely Open Kitchen and a island table if possible these apartments are all that. good job.

Reviewed on 08/08/2023 by Certified Resident

Me siento muy cómoda viviendo acá porque es ameno el lugar, tranquilo, confortable, si tengo un inconveniente lo resuelven de inmediato, toman en cuenta a la sus habitantes con eventos, me siento escuchada ante una duda y la atención de los chicos es estupenda

Reviewed on 07/29/2023 by Maria F.