Reviews by Real Renters


4.6/5

Out of Reviews

The staff at leasing office gently nice and good to customers. Also leasing experience very smooth supported by digitization process with no lengthy paperwork and documents.

Still the best community to live in

Reviewed on 07/14/2026 by Certified Resident

Everything looked very nice

Reviewed on 07/13/2026 by Certified Resident

I appreciate Taylor explaining everything so clearly and being personable. She was kind and offered water and went the extra mile to take us back out to see the area that I decided on.

Reviewed on 07/08/2026 by Certified Resident

This community seems like a great place to call home. Jessica Sandoval was amazing! She was attentive to all my questions and provided an excellent leasing experience.

Reviewed on 06/18/2026 by Certified Resident

Very large property but it’s well kept and Taylor was so nice

Reviewed on 06/10/2026 by Certified Resident

I am going on my second month now, and I have bragged to all my family and friends of how excellent the maintenance response time has been here, and the cleanliness that is upkept. I was in the pool the day after Memorial Day, and the 2 ladies from the office were out there cleaning up, we had a nice friendly conversation, but the fact that they were out there cleaning really impressed me. I have never been so happy to actually live somewhere that fits my standards of living. I would 1000% recommend this particular property to anyone. I stand by my word, they are top tier.

Reviewed on 06/10/2026 by Maria M.

Preserve at Baywood is somewhere I would highly recommend. With so many amenities, there is always something that can be done. Management & maintenance teams are extremely responsive. The community is well kept and for the most part quiet.

Reviewed on 06/10/2026 by Kimberly K.

Jesse was very helpful with the whole process and went above and beyond to make my move in easy and satisfying

Reviewed on 05/30/2026 by Certified Resident

I am more than satisfied with the attention and service we received from the office—especially from Jesse Perez, who very kindly assisted us throughout the entire rental process. He provided clear and detailed information, acted with great professionalism, and showed so much patience; it is clear that he loves his job. Thank you so much, Jesse!

Reviewed on 05/22/2026 by Certified Resident

I love this property and had my eye on it since my nephew lived here a few yrs ago. I’m a runner and love I can walk out my door and take a run on the trail on Red Bluff.

Reviewed on 05/02/2026 by Certified Resident

Taylor did great! Answered all my questions, and did so with a pleasant attitude. Not the biggest fan of the smart lock. I do prefer a lock and key.

Reviewed on 05/01/2026 by Certified Resident

Jesse is the one who helped me out. He did a fantastic job showing me around and made the apartments seem very reasonable and relaxing.

Reviewed on 04/24/2026 by Certified Resident

I absolutely fell in love with this property, and would definitely lease in the future. From the moment I drove in to the property it felt like a community other residence were welcoming as well as the office staff. Jesse did an amazing job during the tour! In my opinion this is one of the (if not the best) property I've toured in the area.

Reviewed on 04/19/2026 by Certified Resident

The person who gave us the tour was very friendly and very professional.

Reviewed on 04/18/2026 by Certified Resident

Appears to be a great apt. complex. I do hope to live here one day soonish. Also, Taylor Pevehouse was very helpful & friendly.

Reviewed on 04/17/2026 by Certified Resident

The community is great and our service representative, Taylor Pevehouse, was AMAZING!!!

Reviewed on 04/14/2026 by Certified Resident

The Preserve at Baywood is a great place to live because the Staffing team is nice as well as the Maintenance staff here are friendly. Lots of open space and quiet with nice views.

Reviewed on 04/10/2026 by Kierstin M.

I really enjoyed the tour and Jessica was really helpful.

Reviewed on 03/30/2026 by Certified Resident

Community was welcoming and you can tell the property is well taken care of. Taylor was great! Patient and made sure to check all the boxes of what I am looking for in an apartment.

Reviewed on 03/21/2026 by Certified Resident

Taylor was very helpful and this has been a top place in my search for a new home. I thank her for her support and kind customer service

Reviewed on 03/20/2026 by Certified Resident

Mrs.Taylor was very nice and helpful and Very nice complex most definitely will looking to move here when my lease is up!

Reviewed on 03/19/2026 by Certified Resident

I was thoroughly impressed by the property. The exterior of the buildings were clean and have a nice aesthetic. The gym, pool, and lounge area near the leasing office were very nice.

Reviewed on 03/14/2026 by Certified Resident

Jesse is a great tour guide, he’s very helpful and patient

Reviewed on 03/10/2026 by Certified Resident

Preserve is the best experience I have ever had from application to move-in day. Everyone in the office has helped me with every question I asked. The community is so polite and quiet at night so a big thumbs up. Definitely will be referring anyone who is looking for a place to live.

Reviewed on 03/09/2026 by Charlie E.

I loved this community and the customer service was great. My decision came down to location and apartment size

Reviewed on 03/04/2026 by Certified Resident

A nice quiet community that's well connected to the city, without the noise and traffic.

Reviewed on 03/02/2026 by Certified Resident

I enjoyed Taylor showing me around! She was very informative and made a lasting impression on me about the community

Reviewed on 02/24/2026 by Certified Resident

Miss Erin was very accommodating, attentive, and showed genuine concern for a visit gone well.

Reviewed on 02/24/2026 by Certified Resident

My leasing agent Erin was amazing , had the best communication and gave us such useful information during our tour of the complex. Left a really great impression with me and my husband.

Reviewed on 02/19/2026 by Certified Resident

The entire community seemed to be very well maintained. The landscaping was being cared for in advance of a freeze. Very impressive!

Reviewed on 01/23/2026 by Certified Resident

Love my neighbors! Jesse did an excellent job picking out an apartment that met our needs and wants in a home

Reviewed on 01/22/2026 by Lori C.

My move in process was very smooth! Erin was extremely helpful in getting everything ready. This community is clean, nice and a great place to live!

Reviewed on 01/21/2026 by Certified Resident

Very clean and well maintained. Everyone looks happy to live here.

Reviewed on 01/17/2026 by Certified Resident

Loved the community! Erin was great! Look forward to signing my lease when it is presented! Been approved and just waiting!!

Reviewed on 01/14/2026 by Certified Resident

Erin was amazing at showing me around everything loved everything so much

Reviewed on 01/10/2026 by Certified Resident

The community seems clean, healthy and happy. The amount of amenities that lets the residents have fun and the customer service draws you in. The people all seem friendly and happy bringing a sense of longing to join as well.

Reviewed on 01/09/2026 by Certified Resident

Very well run community , we just moved here and I couldn’t be happier !!

Reviewed on 12/24/2025 by Ralph D.

Very nice apartments, I loved my tour and hope to soon call this place home.

Reviewed on 12/17/2025 by Certified Resident

i loved Erin she made my experience better

Reviewed on 12/09/2025 by Certified Resident

The maintenance department at Preserve at Baywood is ON IT!! They do a great job of communicating with you about your work orders and when that leasing office say they are gonna take care of you they do just that and some! They have a great OVERALL TEAM.

Reviewed on 12/04/2025 by Certified Resident

I enjoy the community. It’s clean and quiet. The people are friendly as well as the staff.

Reviewed on 12/02/2025 by Raul V.

I have lived here for about four years. I cannot express how great the community has been at.

Reviewed on 11/29/2025 by Frank h.

Jesse Perez. was very helpful. He was able to answer all my questions and showed me the apartment and gave me the feedback of everything that I need to know about the apartments so I was very pleased with him thank you

Reviewed on 11/25/2025 by Certified Resident

My leasing agent, Jesse, was excellent throughout my entire move-in process. He was professional, knowledgeable, and extremely helpful with every question I had. He made sure everything was clear, handled all the details efficiently, and made my move into Preserve at Baywood smooth and stress-free. I truly appreciate his great customer service and positive attitude. Overall, my experience was outstanding because of Jesse’s support.

Reviewed on 11/24/2025 by Dianna L.

We were very impressed with everything the apartments had to offer! We are very excited to move in! The only thing is that they are a bit pricey and I and hoping there will be move in specials by the time we need to move in.

Reviewed on 11/15/2025 by Certified Resident

The location of preserve at Baywood is ideal, the apartment layout, the feeling of safe place to live and parking makes this community ideal living experience.

Reviewed on 11/14/2025 by Certified Resident

We fell in love with this community and hope to live here in the future

Reviewed on 11/08/2025 by Certified Resident

Nice place to live

Reviewed on 11/08/2025 by Certified Resident

Love how apartments look on outside

Reviewed on 10/23/2025 by Certified Resident

I was very pleased with the staff , very helpful getting though the process

Reviewed on 10/21/2025 by Certified Resident

Jessica’s was exceptional through the process

Reviewed on 10/20/2025 by Certified Resident

Preserve at Baywood is an all-around great place to live. The apartments are spacious and very clean, the grounds offer all the amenities you could ask for like two great pools, a gym, volleyball court, grills and nice open seating areas to relax outside. The team in the office is very responsive to any and all questions and requests. Maintenance is taken care of promptly and professionally. There are great walking/biking trails right outside your door too so you really feel connected to the surrounding environment. The location is perfectly situated. Overall a fantastic place!

Reviewed on 10/11/2025 by Reagan A.

Preserve at Baywood has always been an amazing place to call HOME. From living here years ago with my daughter to coming back now; Preserve has always been a clean complex and office staff always handles any issue you may have.

Reviewed on 10/09/2025 by Nancy P.

Jessica Sandoval was an amazing tour guide! She answered all of our questions and made us feel super welcomed/ comfortable. 10000/10 amazing job! Looking forward to applying for the apartment thanks to her!

Reviewed on 10/02/2025 by Certified Resident

Had. Great experience with our leasing agent Jesse . Explained everything and answered every question. He’s very patient and knowledgeable and Venterra living is lucky to have somebody like him on their team.

Reviewed on 09/30/2025 by Certified Resident

Preserve at Baywood has been a dream! Staff is courteous and always willing to help. Very appreciative of all the work this community does for their tenants!

Reviewed on 09/30/2025 by Certified Resident

The leasing agent that helped us, Jesse Perez, was very helpful and patient. He explained with great detail and his enthusiasm while giving our tour really sold us. We look forward to being a part of this community.

Reviewed on 09/30/2025 by Certified Resident

Community looked suitable and comfortable. Jesus Perez was amazing through the entirety of the tour

Reviewed on 09/29/2025 by Certified Resident

The complex is always beautiful, the staff is always friendly, and the community is nice and courteous. 10/10 Would recommend.

Reviewed on 09/23/2025 by Certified Resident

The facility and amenities are great and I my apartment

Reviewed on 09/21/2025 by Certified Resident

I had a wonderful experience with leasing agent Erin who assisted me with both walkthroughs and detailed pricing conversations. Erin went above and beyond making sure each unit I toured would accommodate my needs. It was a pleasure to see the community and I’m thankful it was assisted by her.

Reviewed on 09/17/2025 by Certified Resident

Thanks to Jesse for showing me all the available apartments

Reviewed on 09/08/2025 by Certified Resident

The community here is very welcoming, and the staff are so friendly!

Reviewed on 08/26/2025 by Certified Resident

Community seemed very peaceful and customer service was outstanding. Really felt comfortable and felt at home. Erin did a great job of touring me around.

Reviewed on 08/22/2025 by Certified Resident

Jessie from the front office has been incredibly helpful throughout the leasing process and move-in. He responded to all my questions promptly and thoroughly. The apartment community is peaceful, with friendly neighbors, and I especially enjoy the regular visits from food trucks—they’re a great touch!

Reviewed on 08/21/2025 by Emily M.

Nice place to live, quiet.

Reviewed on 08/12/2025 by Certified Resident

It's a great place to live. Quiet and safe.

Reviewed on 08/10/2025 by Certified Resident

Their costumer service is a 10/10! They made the move-in process stress free and very welcoming. If anything changed or they needed something they would communicate with us as soon as possible. Overall the whole The Preserve staffs made sure to gave a great experience with each and everyone.

Reviewed on 08/08/2025 by Alejandra G.

Jesse was wonderful! Very helpful.

Reviewed on 08/08/2025 by Certified Resident