Real Happy RentersBalmoral Village

I do not typically participate in reviews like this. Due to current events it is in my heart to do so. I have never struggled more physically, mentally or financially as my health began to fail over the past few months. In the three and a half decades as my tenure as a renter I have witnessed a sharp decline of customer service – which starts with the Office Management Staff - as companies – especially with Apartment Management, has become more sterilized and informal, typically resulting in a short term or a pungent irreversible dissolution of those partnerships. In my eight years as a tenant at Balmoral Village the current Management has been nothing short of exemplary. Chasity, Aubrey and April have consistently blown me away – not only making me feel safe and secure as a tenant with severe medical issues – but they have ALWAYS respected me as a human being and have CONSISTANTLY gone out of their way to do so. These have been some of the darkest times I have ever endured. There is solace knowing one of the most stable relationships I have right now is with the Management overseeing the apartment I call home. I am at a loss for words for the kindness, respect, honesty and integrity that this current Office Staff has consistently shown and given to my family and I. I am eternally grateful to them – and I am very proud to call Balmoral Village my home.