Real Happy RentersVilla Lago
Very well kept in terms of paint on the buildings and cleanliness of the apartment hallways.
Andrea was so wonderful! She was patient with us and really took the time to help us understand the entire application process. She was so friendly. We even saw her picking up trash as we were on the way back to the office on the golf cart. She truly made this experience for us.
Reviewed on 10/29/2024 by Certified Resident
Really nice place to live. Staff friendly and helpful community has a home feeling.
Reviewed on 10/14/2024 by Certified Resident
Top-notch community, especially the manager and her staff! They are clean, professional, friendly and accommodating!
Reviewed on 10/09/2024 by Certified Resident
The entire staff always greets you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise. The grounds and facilities are kept clean every day by friendly courteous workers. Community and people are always polite and nice. And they were able to get me an apartment extremely soon. The apartment is in great condition. Very happy with my experience here that we moved back for a second time.
Reviewed on 09/09/2024 by Gabriela D.
Very friendly, professional, and responsive maintenance. Villa Lago even gifted us a personalized gift basket after moving in! The residence is clean, quiet, and safe.
Reviewed on 09/02/2024 by Certified Resident
Courtney is amazing, and so it the rest of the team! They answered my calls and helped push things along in a stressful time. Thank y'all so much!
Reviewed on 08/23/2024 by Certified Resident
Great place to live love the apartment and friendly neighbors. The staff here at Villa Lago always speak, have a smile on her face and are willing to help if needed. This is a clean, well-maintained apartment complex
Reviewed on 08/15/2024 by Certified Resident
Lauren was great, really made us feel comfortable and welcomed
Reviewed on 07/17/2024 by Certified Resident
El condominio está en excelentes condiciones pienso que para la aplicación deben solicitar más información en aras de saber quien son los aplicantes, ya que siento que fueron muy superficiales no nos pidieron staiment del banco el cual fuimos preparado con toda la información, mi familia les hubiera encantado ser residentes vueltos, porque reunimos las condiciones.
Reviewed on 07/13/2024 by Certified Resident
Excellent and lovely community.
Reviewed on 06/11/2024 by Certified Resident
The community seemed super inviting and friendly, everyone we talked to was extremely nice and helpful. Community itself was beautiful
Reviewed on 06/07/2024 by Certified Resident
The staff at Villa Lago is very professional. They always give top-notch customer service. For me, I like how they always take the time to explain and make sure you have an understanding based on your office visit. I remember my appointment with Lauren Cortinad to tour the apartment. She was very pleasant, She took the time to answer all my questions. It took no time for her to get back to me with additional. She took the time to walk me through everything step-by-step. And honestly, It was my experience with her that made me know that that was the place for me.
Reviewed on 05/27/2024 by Certified Resident
We looked at a ton of apartments when relocating to Fort Worth from Missouri. Venterra properties were the only ones on our radar! The management is wonderful. Staff are attentive and maintenance is quick! Villa Lago is a quiet, pleasant, fur baby friendly complex. We even enjoy the duck pond on property! Guests have commented on how beautiful our apartment is. Besides the attractiveness of the complex and apartment the price was lower then the other properties we looked at. The amenities is really what sold us. Valet trash and smart home is what made us jump on it. If you are considering Villa Lago, don't miss your chance!
Reviewed on 05/09/2024 by Jessica F.
Great place to live. Office staff and maintenance are the best. Apt is very nice love the lay out. I do have noisy neighbors upstairs but you could have that anywhere so I love this place so much hate to move. It is a great place clean, friendly well kept grounds, good amenities.
Reviewed on 04/23/2024 by Certified Resident
Excellence in service9
Reviewed on 04/16/2024 by John B.
I have lived at Villa Lago for almost 3 years now and could not be happier!
Reviewed on 03/28/2024 by Certified Resident
I’m a big fan of Villa Lago. This community keeps me somewhat centered to everything I care to partake in around the Fort Worth Area
Reviewed on 03/05/2024 by Certified Resident
Upon moving in to our apartment it looked brand new and was very clean. For a 1 bedroom apartment it is very spacious and, as I like to cook, there is plenty enough counter space to prep all my food on. The fridge, microwave, and oven all looked clean and are in excellent operating condition. As a personal preference of mine I do like the washer and dryer located in the kitchen area, because in a one bedroom apartment it would be very noisy anywhere else with them on. Lastly the staff here at villa lago is very friendly and always more than a pleasure to talk to. They're willing to go the extra mile to help you out, since my gf and I drove from Washington state to move down here we had some friends check out our apartment for us and the villa lago staff accommodated that. Definitely would recommend these apartments!
Reviewed on 03/02/2024 by Jeffrey A.
I knew from the minute I was greeted in the leasing office by Laura, the tour, and how she explained the lease and process I was sold. Laura was very polite, patient and welcoming. She even followed back up with me within 24 hours and that was totally a plus.
Reviewed on 02/28/2024 by Certified Resident
Villa Lago is an AMAZING and EXCEPTIONAL community. The staff are professional and personable. You will love living here.
Reviewed on 02/10/2024 by Certified Resident
Very impressed. This place is so much more professional than many properties I’ve toured.
Reviewed on 01/28/2024 by Certified Resident
Apartment are well maintained they keep the overall look very clean. Front staff and maintenance are friendly and fast response when and if any issue occurs. I would definitely recommend Villa Lago.
Reviewed on 01/02/2024 by Certified Resident
A comfortable place to live and call home
Reviewed on 01/02/2024 by Certified Resident
Really love the place, that is why we choose to lease. Staff extremely friendly, outgoing, and fun to work with. Overall an excellent experience.