Reviews by Real Renters


Out of Reviews

Great and attentive staff, apartments clean and ready.

Staff is very supportive.

Reviewed on 09/16/2023 by Certified Resident

My Experience in Silverbrook has been excellent. I have been living here for more that a year and I haven’t nothing to say more that they are awesome, the personnel is amazing and everything is resolved quick and efficient.

Reviewed on 09/11/2023 by Certified Resident

I had great experience living here. The community is very well maintained and kept clean. Valet trash, smart locks, wifi, pools, spa, gym, mail lockers, smart delivery and many more amenities are so helpful and make life easy. Office Staff is so supportive and quick in responding. Maintenance staff is super quick in fixing issues. I highly recommend.

Reviewed on 09/10/2023 by Certified Resident

We are very satisfied with overall Venterra management, our first Venterra experience was in San Antonio and we were very happy to find them in Houston as well. This is our 3rd year now. Very professional and renters oriented.

Reviewed on 09/05/2023 by Certified Resident

Very beautiful safe kid friendly

Reviewed on 08/30/2023 by Daneshia S.

Wow, I am taken back by the efforts of the management team at Silverbrook apartments! They quickly attended right to our needs and ensured for a great experience. I would recommend this place to any family or close friends.

Reviewed on 08/22/2023 by Gabrielle F.

It’s beautiful and Lola was very helpful and amazing. She has wonderful customer service.

Reviewed on 08/20/2023 by Certified Resident

Ruby was excellent, thank you.

Reviewed on 08/06/2023 by Certified Resident

I think Silverbrooke is a great place to live.

Reviewed on 07/30/2023 by Certified Resident

Christi who helped on this tour and was super helpful. She has been keeping in touch with me and making sure everything goes smoothly.

Reviewed on 07/12/2023 by Certified Resident

Wonderful property looking to start a new journey with this property.

Reviewed on 07/09/2023 by Certified Resident

Everyone and everything has been smooth and professional from the beginning of the application to the move-in. Great staff and maintenance crew!

Reviewed on 07/06/2023 by Audrey W.

Best pet-friendly apartment. All the staffs are welcoming and attend to renter's concerns swiftly.

Reviewed on 06/26/2023 by Ricky D.

Silverbtooke apartments are nice,very clean;there are no problems with parking. Office staff is nice and take excellent care of the property.

Reviewed on 06/23/2023 by Certified Resident

I have lived here for over a year and am really happy with this apartment. All the services I requested were completed properly and timely manner.

Reviewed on 06/21/2023 by Ryson P.

everything looks good, we are planning to go ahead with leasing so lets see, but I would like to mention Ruby did a great job, her manner of explaining everything was very good. she was very patient with us going over all details of the leasing process.

Reviewed on 06/18/2023 by Certified Resident

Silverbrooke is a nest to feel homely. The office management and maintenance management team is professional and friendly and convey homely family message throughout the stay. The location is well connected to day to day needs. Amenities are well maintained and taken care of.

Reviewed on 06/18/2023 by Parul M.

Everything gets handled quickly and efficiently at Silverbrooke! The office staff and maintenance teams are the best! Everyone is so nice and helpful, and I feel valued living here!

Reviewed on 06/16/2023 by Joshua O.

Great place to live. Improvements are constantly being made. All staff are very friendly and helpful.

Reviewed on 05/16/2023 by Mary S.

The area, the buildings, the parking areas were all very nice and clean!

Reviewed on 05/07/2023 by Certified Resident

Clean, quiet and beautiful property. Friendly neighbors and amazing leasing staff.

Reviewed on 05/06/2023 by Anna D.

Responsiveness is key. Service delivery is timely and efficient.

Reviewed on 05/05/2023 by Certified Resident

Very seamless process with welcoming and helpful staff and great community!

Reviewed on 05/05/2023 by Nickolas S.

The move out process went as I expected. The staff and management team have always been awesome to me and my family.

Reviewed on 04/27/2023 by Certified Resident

My experience with the leasing Agent Ruby was amazing she was attentive to what I was looking for very knowledgeable friendly and willing to help me. Her customer service skills were top notch.

Reviewed on 04/26/2023 by Certified Resident

Our agent Ruby has the perfect name cause she is a jewel so professional well spoken polite courteous stress free experience from start to finish with Lola she was equally professional also!!! Glad I landed here

Reviewed on 04/21/2023 by Certified Resident

Ruby was amazing & made the process so easy! Looking forward to calling this home ??

Reviewed on 04/18/2023 by Certified Resident

Excellent property management and nice staff ! Quick response and efficient for maintenance work. Thank you.

Reviewed on 04/12/2023 by Tony L.

an excellent community to live in, always clean and quiet. The staff is very nice and always willing to help.

Reviewed on 04/03/2023 by Certified Resident

Nice clean and quiet complex to live, family oriented

Reviewed on 03/26/2023 by Patricia J.

Nice and safe living environment for you!

Reviewed on 03/17/2023 by Tony L.

I love silverbrooke, management is always on top of everything!!

Reviewed on 03/09/2023 by David B.

I love living here. It peaceful. Great neighbors. And the best Office Staff and Maintenance department. They are all approachable

Reviewed on 03/08/2023 by Timothy R.

Community management does not only maintain property and services : also seeks to make upgrades.

Reviewed on 03/03/2023 by John M.

Very nice, I look forward to moving

Reviewed on 02/21/2023 by Certified Resident

Love this environment, management is so friendly, responds any kind of inconvenience no matter what the time is, if it an emergency

Reviewed on 02/08/2023 by Venkata D.

Management and maintenance staff are the best. This is the best complex I have ever lived at. Kudos to all

Reviewed on 02/05/2023 by Suzanne/Margaret P.

Miss Lola Loera helped us out. And explained everything in a very nice manner.

Reviewed on 02/04/2023 by Certified Resident

I love the community. Quiet and very nice people from staff to neighbors. Clean. Maintenance request done expedited. Communication is excellent too.

Reviewed on 01/31/2023 by Precious D.

This community is phenomenal from the upkeep of the property to the gorgeous layouts and wonderfully crafted units. In the process of touring apartments I’ve interacted with numerous leasing agents but you all have a great staff. Ruby is the best agent I've interacted with in awhile she ensured that I understood everything listed in black and white, she was very attentive and had a lovely personality. I haven’t met the rest of the staff but so far I can definitely tell that you all are ensuring quality customer service and I can’t wait to be apart of this community.

Reviewed on 01/31/2023 by Certified Resident

Silverbrooke is the best place to call home. From the office staff to you apartment everything and everyone is perfect.

Reviewed on 01/30/2023 by Rashell C.

Thank you Silverbrooke team for everything. The move-out process was easy and you all were considerate of our needs.

Reviewed on 01/20/2023 by Certified Resident

Lola was super helpful

Reviewed on 01/20/2023 by Certified Resident

Beautiful Apartmrnts and property

Reviewed on 01/16/2023 by Certified Resident

Christi was amazing! Very helpful in making my final decision

Reviewed on 01/14/2023 by Certified Resident

Very good staff/tenants relationships. Prompt attention to tenants needs. I give kudos to the staff of Silver Brooke 1020 brand lane for their good human relations.

Reviewed on 01/08/2023 by Certified Resident

Silverbrooke is a nice and quiet apartment complex. Facilities are clean and well-maintained. The staff members at the leasing office are very professional and helpful. I have been living here only for a few months but I enjoyed my stay.

Reviewed on 01/04/2023 by Certified Resident

Wonderful community with even more wonderful staff!

Reviewed on 12/28/2022 by Certified Resident

Lola was AMAZING!! So knowledgeable and informative!! Thank you so much for making us feel SO welcome!

Reviewed on 12/23/2022 by Certified Resident

This community is family friendly and provides reasonable outdoor spaces for kids ( playground/pool) it’s close to park and other family friendly places.

Reviewed on 11/28/2022 by Certified Resident

Excellent community. Excellent service. I would stay here forever without a doubt. Overall respectful and professional personnel.

Reviewed on 11/20/2022 by Certified Resident

Lola was very sweet and she made finding the apartment and any questions I had very easy

Reviewed on 11/10/2022 by Certified Resident

Silverbrooke is a community of respect for human rights. A highly maintained sanity and clean community. God bless all the staff.

Reviewed on 11/04/2022 by Certified Resident

Very helpful maintenance team and Eric is always awesome, very helpful, thank u

Reviewed on 11/02/2022 by Certified Resident

Great staff, repairs are completed in a timely matter.

Reviewed on 10/29/2022 by Certified Resident

Clean, quiet, well maintained

Reviewed on 10/22/2022 by Certified Resident

Silverbrooke is by far the best community I have lived in. The staff is helpful and they will help you in the best way possible. You can definitely look at silverbrooke as your new home.

Reviewed on 10/19/2022 by Kartik K.

It’s been 4 years i live here , staff are like my family now, they are friendly, professional, nice .

Reviewed on 10/19/2022 by Certified Resident

Nice, clean apartments with quiet surrounding area.

Reviewed on 10/18/2022 by Certified Resident

Good community, this is my first apartment, relatively cheap compared to other apartments. 24 hour gym is probably one of my favorite things about it.

Reviewed on 10/13/2022 by Easton F.

This awesome quiet community that will make your living experience feel at home

Reviewed on 10/10/2022 by Precious D.

The community leasing personnel are very much supportive. They care about your feedback and inputs you have for them and work on them.I will definitely recommend my contacts to consider this community as their future home.

Reviewed on 09/29/2022 by Kartik K.

Enjoying my stay so far. Staffs were accomodating and maintenance requests were quick to respond to.

Reviewed on 09/26/2022 by Ricky D.