Reviews by Real Renters


4.7/5

Out of Reviews

Silverbrooke is an amazing community. Staff is always friendly and any service request are always attended to promptly. Maintenance staff is always friendly and respectful of your time. I would definitely recommend this community to friends and family.

Excellent environment apartment with very good management services.

Reviewed on 03/21/2024 by Tony L.

Great community with communicative and patient staff. Family friendly environment.

Reviewed on 03/17/2024 by Certified Resident

Process was made EXTREMELY easy with clean clean move

Reviewed on 03/15/2024 by Certified Resident

If you looking for and amazing place to live Silverbrooke is the place not only the property is amazing but the management is so amazing as well.. 10 stars from me I love it everything

Reviewed on 03/04/2024 by Beverly P.

Appreciate all team efforts. Team explained us the move out process very well and answered our queries very patiently and very satisfactory. The office team genuinely supported us to make us at ease during move out and also told us best what to focus during move out understanding very well pressure of move out. Thank you

Reviewed on 03/02/2024 by Certified Resident

The two ladies in the front I talked to were very nice and understanding.

Reviewed on 03/01/2024 by Certified Resident

Never have I had an apartment this open and communicative! They always keep us updated on any situation and seem to fix it in a very reasonable amount of time. Most of the other apartments I had would just sweep an issue under the rug, not Silverbrooke! This also goes with any maintenance requests of my own. Easy to place one and done so quick and efficient. If anyone has your back, it’s definitely these guys.

Reviewed on 02/27/2024 by Ateat K.

I love the Silverbrooke community! It's very well maintained and the staff is very nice and helpful.

Reviewed on 02/23/2024 by Paige O.

I really enjoyed my 2 years in the community. The staff was always courteous and took care of any issues I had in a timely manner. Would recommend community to others.

Reviewed on 02/05/2024 by Certified Resident

Ruby was a great leasing agent! Very patient and friendly

Reviewed on 02/03/2024 by Certified Resident

Everything was simple!

Reviewed on 02/02/2024 by Certified Resident

Ruby Silva did a phenomenal job showing my wife and I around. It was thorough, informed, helpful, sincere, and a huge part of our desire to sign with this community.

Reviewed on 01/29/2024 by Certified Resident

Absolutely love and Ruby provided excellent customer service and very professional!

Reviewed on 01/28/2024 by Certified Resident

A great clean and up to date property with an amazing staff.

Reviewed on 01/23/2024 by Certified Resident

Ruby was great, I really appreciate her help!

Reviewed on 01/22/2024 by Certified Resident

Everything was so perfect and people is amazing

Reviewed on 01/20/2024 by Certified Resident

Maintenance is always professional and very efficient. Silverbrooke apartments take pride in their property and do their best in making sure you have what you need.

Reviewed on 01/13/2024 by Certified Resident

I must say the management team is very cooperative and apartment is very neat and clean. Look secure as well

Reviewed on 01/13/2024 by Zahid K.

Very Satisfied

Reviewed on 01/07/2024 by Certified Resident

The maintenance walkthrough and communication from the office was transparent, so I didn’t feel blind sided when I received the final move out statements.

Reviewed on 11/27/2023 by Certified Resident

Great Community.... Great Customer Service.. Lola....

Reviewed on 11/19/2023 by Certified Resident

The community is beautiful and the residents are so friendly.

Reviewed on 11/18/2023 by Certified Resident

Lola was incredible! Super friendly and very knowledgeable about the property. If anyone is looking for a place, I'll recommend Lola and Venterra!

Reviewed on 11/09/2023 by Certified Resident

I liked the way Jessica handled the moving out process.

Reviewed on 11/05/2023 by Certified Resident

Quiet friendly community.

Reviewed on 10/27/2023 by Certified Resident

Christi made it so smooth and easy.

Reviewed on 10/24/2023 by Certified Resident

A great community to live in?? Office staff are exceptionally professional. Anytime an issue comes up the staff is on top of the issue and it is resolved promptly. The grounds are kept tidy and welcoming. I love living here.

Reviewed on 10/22/2023 by Afsheen H.

The office staff is amazing, that was one of the reasons I leased here. They're on top of my needs and available when I call or email.

Reviewed on 10/06/2023 by Certified Resident

Willingness to consistently be open with residents is like no other. Seems like we always are always in the know and issues aren’t being hidden from us.

Reviewed on 10/05/2023 by Certified Resident

Silverbrooke is a wonderful place to live with wonderful amenities.

Reviewed on 10/03/2023 by Anthony P.

None, I would like to say thanks to the maintenance guys Mr. Butler and Eric

Reviewed on 09/29/2023 by Certified Resident

Mantainance request was responded promptly and everything was taken care of ?? Happy to be a part of silverbrooke apartments ??

Reviewed on 09/26/2023 by Afsheen H.

My first impression was very nice. Everything looks clean and the office staff was welcoming. Ruby was friendly, efficient and knowledgeable.

Reviewed on 09/23/2023 by Certified Resident

Great and attentive staff, apartments clean and ready.

Reviewed on 09/16/2023 by Robert F.

Staff is very supportive.

Reviewed on 09/16/2023 by Certified Resident

My Experience in Silverbrook has been excellent. I have been living here for more that a year and I haven’t nothing to say more that they are awesome, the personnel is amazing and everything is resolved quick and efficient.

Reviewed on 09/11/2023 by Certified Resident

I had great experience living here. The community is very well maintained and kept clean. Valet trash, smart locks, wifi, pools, spa, gym, mail lockers, smart delivery and many more amenities are so helpful and make life easy. Office Staff is so supportive and quick in responding. Maintenance staff is super quick in fixing issues. I highly recommend.

Reviewed on 09/10/2023 by Certified Resident

We are very satisfied with overall Venterra management, our first Venterra experience was in San Antonio and we were very happy to find them in Houston as well. This is our 3rd year now. Very professional and renters oriented.

Reviewed on 09/05/2023 by Certified Resident

Very beautiful safe kid friendly

Reviewed on 08/30/2023 by Daneshia S.

Wow, I am taken back by the efforts of the management team at Silverbrook apartments! They quickly attended right to our needs and ensured for a great experience. I would recommend this place to any family or close friends.

Reviewed on 08/22/2023 by Gabrielle F.

It’s beautiful and Lola was very helpful and amazing. She has wonderful customer service.

Reviewed on 08/20/2023 by Certified Resident

Ruby was excellent, thank you.

Reviewed on 08/06/2023 by Certified Resident

I think Silverbrooke is a great place to live.

Reviewed on 07/30/2023 by Certified Resident

Christi who helped on this tour and was super helpful. She has been keeping in touch with me and making sure everything goes smoothly.

Reviewed on 07/12/2023 by Certified Resident

Wonderful property looking to start a new journey with this property.

Reviewed on 07/09/2023 by Certified Resident

Everyone and everything has been smooth and professional from the beginning of the application to the move-in. Great staff and maintenance crew!

Reviewed on 07/06/2023 by Audrey W.

Best pet-friendly apartment. All the staffs are welcoming and attend to renter's concerns swiftly.

Reviewed on 06/26/2023 by Ricky D.

Silverbtooke apartments are nice,very clean;there are no problems with parking. Office staff is nice and take excellent care of the property.

Reviewed on 06/23/2023 by Certified Resident

I have lived here for over a year and am really happy with this apartment. All the services I requested were completed properly and timely manner.

Reviewed on 06/21/2023 by Ryson P.

everything looks good, we are planning to go ahead with leasing so lets see, but I would like to mention Ruby did a great job, her manner of explaining everything was very good. she was very patient with us going over all details of the leasing process.

Reviewed on 06/18/2023 by Certified Resident

Silverbrooke is a nest to feel homely. The office management and maintenance management team is professional and friendly and convey homely family message throughout the stay. The location is well connected to day to day needs. Amenities are well maintained and taken care of.

Reviewed on 06/18/2023 by Parul M.

Everything gets handled quickly and efficiently at Silverbrooke! The office staff and maintenance teams are the best! Everyone is so nice and helpful, and I feel valued living here!

Reviewed on 06/16/2023 by Joshua O.

Great place to live. Improvements are constantly being made. All staff are very friendly and helpful.

Reviewed on 05/16/2023 by Mary S.

The area, the buildings, the parking areas were all very nice and clean!

Reviewed on 05/07/2023 by Certified Resident

Clean, quiet and beautiful property. Friendly neighbors and amazing leasing staff.

Reviewed on 05/06/2023 by Anna D.

Responsiveness is key. Service delivery is timely and efficient.

Reviewed on 05/05/2023 by Certified Resident

Very seamless process with welcoming and helpful staff and great community!

Reviewed on 05/05/2023 by Nickolas S.

The move out process went as I expected. The staff and management team have always been awesome to me and my family.

Reviewed on 04/27/2023 by Certified Resident

My experience with the leasing Agent Ruby was amazing she was attentive to what I was looking for very knowledgeable friendly and willing to help me. Her customer service skills were top notch.

Reviewed on 04/26/2023 by Certified Resident

Our agent Ruby has the perfect name cause she is a jewel so professional well spoken polite courteous stress free experience from start to finish with Lola she was equally professional also!!! Glad I landed here

Reviewed on 04/21/2023 by Certified Resident

Ruby was amazing & made the process so easy! Looking forward to calling this home ??

Reviewed on 04/18/2023 by Certified Resident

Excellent property management and nice staff ! Quick response and efficient for maintenance work. Thank you.

Reviewed on 04/12/2023 by Tony L.

an excellent community to live in, always clean and quiet. The staff is very nice and always willing to help.

Reviewed on 04/03/2023 by Certified Resident