Reviews by Real Renters


4.5/5

Out of Reviews

Mr. Trey S. did an outstanding job of answering any questions and showed the beautiful features and amenities. My overall impression of the Venterra community is excellent, for living. Thank you. Sincerely YM.

I love the office Staff! They are kind and friendly to all. They're like family to me. I appreciate them all. I'm grateful!

Reviewed on 02/14/2024 by Earline M.

Shadowbrook seems like a quiet community. The demo units were very clean, well maintained inside and outside. Amber Miller was very friendly, even though I was shy. I am definitely keeping Shadowbrook on my top 3 list of apartment choices. Hopefully before my goal move in date, the a2 unit that is 857 sq ft is available for touring so i can see how much more bigger it is compared to the 709 sq ft that was available for viewing.

Reviewed on 01/28/2024 by Certified Resident

Honestly when I first saw the photos online I was kind of apprehensive but actually showing up to this place has completely taken my breath away.

Reviewed on 01/27/2024 by Certified Resident

The community is above average. Crown molding, lovely French doors, natural light and open space is very pleasant. Far above the impression made by the buildings and grounds, Allison is a terrific ambassador for Shadowbrooke. Capable, knowledgeable, courteous and able to juggle distractions, we were very pleased to think she's a significant aspect of the complex.

Reviewed on 01/26/2024 by Certified Resident

Fast quality service

Reviewed on 01/15/2024 by Certified Resident

Great employees, customer service was fantastic!

Reviewed on 01/06/2024 by Certified Resident

Office staff (Amber) is friendly, superb, very accommodating, just the best. Love the look and cleanliness of the pool. I appreciate the convenience for the apartments to include internet. Wish the gym had more/better weight training options.

Reviewed on 12/30/2023 by Certified Resident

From the initial inquiry to the move-in day, the entire process was remarkably smooth. The staff was not only professional but also friendly and accommodating, making the entire transition stress-free. The facilities are well-maintained, and the attention to detail is evident. I appreciate the exceptional service and am happy to call this place my new home. Highly recommended!

Reviewed on 12/22/2023 by Certified Resident

It’s the kind of place that you feel at ease as soon as you walk in. For someone that’s visited many complexes, this is one of the best within the area!

Reviewed on 12/13/2023 by Certified Resident

Pleased by what I saw during my visit. Looking forward to calling Shadowbrooke home.

Reviewed on 11/30/2023 by Certified Resident

Nice place to live in

Reviewed on 11/27/2023 by Certified Resident

Great and safe community with great amenities!

Reviewed on 11/21/2023 by Dalaun W.

Very impressed

Reviewed on 11/18/2023 by Certified Resident

Amber the leasing agent I spoke with was a huge help. She got me going and showed me the Apartments on a short notice. Was very nice and very cordial. Over all very pleasant meeting. Then the apartment A2 was perfect if I could’ve I would’ve gotten it that same day! Happy to be apart of the community!

Reviewed on 11/16/2023 by Certified Resident

I love everything about Shadowbrooke. The office staff are very friendly and knowledgeable. Ms. Allison is amazing. She's so sweet and understanding. She explained everything to me and made sure I understood the lease terms.

Reviewed on 11/11/2023 by Certified Resident

Shadowbrooke has been my home for the last six years years. I enjoy it very much. Your home privacy is great. The campus is clean and well kept. The office staff as well as the mantience staff is very friendly , reliable and competent. I love them and my home. Very versatile.

Reviewed on 11/07/2023 by Brenda L.

A+

Reviewed on 10/30/2023 by Certified Resident

Shadowbrooke has been my home for over six years. It is a quiet community and I am very satisfied. The office staff as well as mantience is great, friendly and reliable.

Reviewed on 10/30/2023 by Brenda L.

It is a very clean, and quiet community. I love it.

Reviewed on 10/28/2023 by Nifridah N.

I have lived her two years. I have never had an issue. Very quiet. Maintenance team is top notch. The Manager, Isaiah, is AWESOME! Would highly recommend this property. Jamie G.

Reviewed on 10/26/2023 by Jamie G.

I’m very satisfied with my decision to move here!

Reviewed on 10/23/2023 by Certified Resident

Amber was wonderful and was very knowledgeable. I really appreciated all her help and the time she spent helping me look around Shadowbrooke.

Reviewed on 10/17/2023 by Certified Resident

Amazing community.. looks almost like a resort

Reviewed on 09/29/2023 by Certified Resident

I am greatful for our qualified, professional management team. They are friendly, curtious to us and very accommodating.. Great Job!!!! Thank you Isaiah and your team, you are my favorites ; )

Reviewed on 09/26/2023 by Earline M.

Shadowbrooke had been my home for six years. I am very satisfied with it. I love the area. The staff all of them are very polite and friendly. Will help and please you any way they can. I don’t know all their names but know them when I see them. Mantience is really off the chain. Love all of them not because they are so friendly but for the work they do.

Reviewed on 09/13/2023 by Brenda L.

Well kept up

Reviewed on 09/05/2023 by Certified Resident

Very clean very satisfed love it

Reviewed on 09/01/2023 by Certified Resident

Had a few issues. Contacted staff and service request was generated. Work completed quickly. The whole process was seemless and pain free. Thanks

Reviewed on 08/30/2023 by Certified Resident

Awesome place to live! Move in and leasing process was seamless and my apartment has been awesome! Maintenance requests are completed swiftly and staff responsiveness is quick and effective

Reviewed on 08/30/2023 by Certified Resident

Really nice, a family community

Reviewed on 08/20/2023 by Certified Resident

From the moment we stepped into Shadowbrooke and spoke with Amber Miller, we knew this was the right place for us! We've viewed approximately 40 apartments since July and there was absolutely NOTHING wrong, out of place, or "off" about Shadowbrooke—everything just felt right! We loved the cleanliness of the grounds, the apartment, and even the leasing office. We love the amenities, such as the beautiful pool, gym, and playground—and, as parents we REALLY appreciate that it's covered! We also really loved the thoughtful details to the apartment itself that give it character, such as the rounded doorways and the nooks built into the wall for art or trinkets/display items. And Amber was so wonderful, she just really made us feel comfortable and welcome. She even knew how to deal with our daughter, a toddler, who was starting to feel impatient while speaking about the apartment—she gave her a coloring book and that really did the trick! By the time we left our daughter was even asking for "Amber, Amber"! Then, when we went to sign the lease, Isaiah Padron was also incredibly helpful, kind, and welcoming. There's not one negative thing we can say about Shadowbrooke or those who have helped us through this process. Everyone and everything has been 100% amazing, THANK YOU! We can't wait to move in soon!

Reviewed on 08/17/2023 by Certified Resident

Dear Sir/Madam, I trust this message finds you well. I am writing to express my satisfaction regarding my tenure as a resident in your property during the year 2023. Allow me to share my experience. I am a 46-year-old professional employed in the field of Information Technology, serving as a senior technical architect. Overseeing a diverse team of more than 40 technology specialists spread across the globe is among my responsibilities. During my stay, I derived immense pleasure from the exceptional service provided by your team, notably under the leadership of Mr. Isaiah Padron. Having resided in various apartments over the course of the past 12 years, I am particularly inclined to recount my interactions with Mr. Isaiah Padron and his team. Mr. Padron's approach to resolving issues and ensuring a delightful living experience for tenants is truly commendable. His unwavering dedication, exceeding even 110%, in addressing concerns has left a lasting impression on me. I am deeply impressed by his leadership acumen, and I believe his capabilities extend beyond the confines of apartment management. He possesses the potential to adeptly manage larger and more complex assignments, a testament to his value as an asset to your organization. I extend my heartfelt best wishes to you, Mr. Isaiah Padron, and his entire team for their exemplary service. May their efforts continue to flourish and lead to further success.

Reviewed on 08/11/2023 by Certified Resident

Love this place so far! Every step of leasing and move in was super easy and communication was awesome! Apartment was super clean and up to expectations upon move in and the amenities are awesome. Haven’t had any issues with safety or anything of that nature. I moved from another apartment in Houston that was a mess and this place is night and day in comparison- would definitely recommend.

Reviewed on 07/30/2023 by Carleigh R.

I’ve been a long time resident here at Shadowebrooke Apartments. I’ve seen faces come and go. All I’ll say, to be honest and not too blunt is there are good things and bad things in every place. I believe in building relationships. Treating ppl the way I wanna be treated is wat counts!

Reviewed on 07/16/2023 by Nicole K.

thanks to our maintenance team, they're always on top of their game! The Maintenance Manager Mr. Rogelio is a master of his craft, friendly and caring, he is the best and professional with his work . A special thanks for Our "Make Ready" sweet and kind Ms. Bertha is always busy making sure everything is clean and ready, Thanks for taking care of us for so many years!!! .

Reviewed on 07/15/2023 by Man-Chi S.

We have never had a better leasing and move-in experience than with Shadowbrooke! The community is beautiful, very well-maintained, and friendly. The gym is great and always clean, so is the pool, and so was the apartment when we moved in!

Reviewed on 07/09/2023 by Melanie O.

Shadowbrooke is a great place to live with family! My pet also likes it very much.

Reviewed on 07/07/2023 by Adriana B.

ShadowBrooke is a great place to live

Reviewed on 07/06/2023 by Milderd E.

Allison was a fantastic tour guide! Super bubbly and down to earth! She has stayed in contact with me while going through a kind of difficult time. She is great.

Reviewed on 06/16/2023 by Certified Resident

I moved in to Shadowbrooke a month ago. From the self tour, ease of applying online and professionalism of leasing office- I’ve had the best experience. My apartment is peaceful and I’m happy here! Thank you Shadowbrooke!

Reviewed on 06/04/2023 by Mariela N.

Overall, it’s an excellent community, the request is taken care very quickly and resolved at the best level. All amenities are very well maintained. The staff is responsive. Enjoyment is at its heights.

Reviewed on 06/01/2023 by Jay M.

ShadowBrooke is a great place to live.

Reviewed on 05/22/2023 by Milderd E.

It is very excellent and genuine

Reviewed on 05/10/2023 by Jay M.

i would have never been able to raise my kids without shadowbrooke isaiah is wonderful and does an amazing job! he has built a great team :)

Reviewed on 05/10/2023 by jose R.

Staff was very friendly as well

Reviewed on 05/08/2023 by Certified Resident

Muy buena calidad en el servicio

Reviewed on 05/06/2023 by Lester B.

Clean and quiet, the office staff were pleasant, being informative and overall welcoming. Before leaving I could already see myself living there

Reviewed on 04/16/2023 by Certified Resident

Excellent

Reviewed on 04/13/2023 by Certified Resident

Amber was fantastic and explained everything in amazing detail and the apartments are gorgeous

Reviewed on 04/10/2023 by Certified Resident

Amazing community highly recommend

Reviewed on 04/10/2023 by Certified Resident

Amber was amazing! My move went smoothly

Reviewed on 04/06/2023 by Certified Resident

I really loved the size of the gym and the amount of equipment and free weights.

Reviewed on 04/05/2023 by Certified Resident

The community overall was great, a nice place to live and raise a family

Reviewed on 04/03/2023 by Certified Resident

The grounds are well kept.

Reviewed on 03/30/2023 by Certified Resident