Reviews by Real Renters


4.5/5

Out of Reviews

Mr. Trey S. did an outstanding job of answering any questions and showed the beautiful features and amenities. My overall impression of the Venterra community is excellent, for living. Thank you. Sincerely YM.

Allison Bomgardner is awesome she was super helpful and professional. Thank You for your great customer service.

Reviewed on 10/07/2024 by Certified Resident

My experience with Shadowbrooke is excellent

Reviewed on 10/04/2024 by Certified Resident

Wife and I been here been living here over six years and other then buying our own house we don't see any reason to move somewhere els we love it here

Reviewed on 09/29/2024 by Tyree C.

Allison was very informative and very pleasant. Thank you again for a smooth tour!

Reviewed on 09/09/2024 by Certified Resident

Shadowbrooke has been my home for almost 5 years. I love it.

Reviewed on 08/22/2024 by Certified Resident

Shadowbrooke has become my home, the community is excellent. The office is always so kind, polite and caring which is refreshing. The maintaince team is always so polite, professional and get the work done promptly. Plus they always watch out for my door dashing cat.

Reviewed on 08/22/2024 by Ashley H.

I really enjoyed the experience I look forward to living there.

Reviewed on 08/17/2024 by Certified Resident

Amber at the front office is an amazing person She answered all questions and very polite

Reviewed on 07/29/2024 by Certified Resident

Friendly, clean, safe

Reviewed on 07/19/2024 by Certified Resident

For the past 3 years, Isaiah has made living here at shadowbrooke feel like paradise. Living here is so easy! The property and staff are organized and on point with everything they do. If there are any issues they get resolved We don’t ever want to leave!

Reviewed on 07/18/2024 by jose R.

Allison was very friendly,professional and helpful with helping us make a decision on renting from this apartment complex.

Reviewed on 07/17/2024 by Certified Resident

Very cute, and love that it’s gated!

Reviewed on 07/15/2024 by Certified Resident

I love living at Shadowbrooke, it has been a wonderful living experience. The sense of community, the beautiful landscape, the great schools, the wonderful management, who wouldn’t want to live here.

Reviewed on 06/11/2024 by Melva R.

The community is beautiful and well taken care of. As soon as I toured the different apartments, I knew these were the ones. Allison was also an amazing help & provided all the knowledgeable information that I needed & assisted me with the entire process.

Reviewed on 06/11/2024 by Certified Resident

Shadowbrooke has been my home since 2017. I feel very secure and safe here. The staff are very friendly and comfortable to talk to. Seem as though they have your interest to accommodate you. The community is clean and quiet.

Reviewed on 05/26/2024 by Brenda L.

It's a very clean and peaceful apartments to live in. It's going to be 5 years in January. I love Shadowbrooke apartments

Reviewed on 05/04/2024 by Nifridah N.

It is a great community!

Reviewed on 03/26/2024 by Carlos B.

Shadowbrooke has been my home for seven plus years. I’ve had no major problems here. The office staff is great, friendly and help you to solve any problem you present to them. The Maintenance staff is terrific . Friendly ., and very knowledgeable of their job. The grounds are kept clean and maintained.

Reviewed on 03/14/2024 by Brenda L.

The best home ever!!! 100% pet friendly and it has a children's and pet park. We have lived here for over 9 years, our community is safe and clean. I feel like they genuinely care about me and my family. I've never lived anywhere better. The maintenance staff and everyone in the office is so remarkable!!!!! First I would like to welcome our new Community Manager, Mr Isaiah. We love him very much! He is very friendly & helpful and patient with each and everyone!!! A special thanks for our Assistant Manager Ms Marixa, who always knows what you need and makes sure everything is taken care of. A BIG welcome to our sweet & kind Leasing Agent Ms. Amber, who never forgets what you need and is always ready to help you. Let's welcome our new Leasing Agent Ms Allison, who is very sweet and always willing to help ^_^~ P.S. A big special thanks to our maintenance team, they're always on top of their game! The Maintenance Manager Mr. Rogelio is a master of his craft, friendly and caring, he is the best and professional with his work . A special thanks for Our "Make Ready" sweet and kind Ms. Bertha is always busy making sure everything is clean and ready, Thanks for taking care of us for so many years!!! . And a special welcome to our Maintenance Mr. Heber, Thank you all for doing a remarkable job to keep our apartments nice and comfortable!!!

Reviewed on 03/11/2024 by Man-Chi S.

My stay at shadowbrooke has been excellent and very satisfying. I’m comfortable and feel safe in my home and the community. It is clean and well maintained. Office staff is very friendly and make you feel welcome and very helpful and accommodating.

Reviewed on 03/07/2024 by Brenda L.

Ms.Miller was very helpful, professional, courteous, attentive, and knowledgeable.

Reviewed on 03/05/2024 by Certified Resident

I love the office Staff! They are kind and friendly to all. They're like family to me. I appreciate them all. I'm grateful!

Reviewed on 02/14/2024 by Earline M.

Shadowbrook seems like a quiet community. The demo units were very clean, well maintained inside and outside. Amber Miller was very friendly, even though I was shy. I am definitely keeping Shadowbrook on my top 3 list of apartment choices. Hopefully before my goal move in date, the a2 unit that is 857 sq ft is available for touring so i can see how much more bigger it is compared to the 709 sq ft that was available for viewing.

Reviewed on 01/28/2024 by Certified Resident

Honestly when I first saw the photos online I was kind of apprehensive but actually showing up to this place has completely taken my breath away.

Reviewed on 01/27/2024 by Certified Resident

The community is above average. Crown molding, lovely French doors, natural light and open space is very pleasant. Far above the impression made by the buildings and grounds, Allison is a terrific ambassador for Shadowbrooke. Capable, knowledgeable, courteous and able to juggle distractions, we were very pleased to think she's a significant aspect of the complex.

Reviewed on 01/26/2024 by Certified Resident

Fast quality service

Reviewed on 01/15/2024 by Certified Resident

Great employees, customer service was fantastic!

Reviewed on 01/06/2024 by Certified Resident

Office staff (Amber) is friendly, superb, very accommodating, just the best. Love the look and cleanliness of the pool. I appreciate the convenience for the apartments to include internet. Wish the gym had more/better weight training options.

Reviewed on 12/30/2023 by Certified Resident

From the initial inquiry to the move-in day, the entire process was remarkably smooth. The staff was not only professional but also friendly and accommodating, making the entire transition stress-free. The facilities are well-maintained, and the attention to detail is evident. I appreciate the exceptional service and am happy to call this place my new home. Highly recommended!

Reviewed on 12/22/2023 by Certified Resident

It’s the kind of place that you feel at ease as soon as you walk in. For someone that’s visited many complexes, this is one of the best within the area!

Reviewed on 12/13/2023 by Certified Resident

Pleased by what I saw during my visit. Looking forward to calling Shadowbrooke home.

Reviewed on 11/30/2023 by Certified Resident

Nice place to live in

Reviewed on 11/27/2023 by Certified Resident

Great and safe community with great amenities!

Reviewed on 11/21/2023 by Dalaun W.