Reviews by Real Renters


4.6/5

Out of Reviews

It was very welcoming and Crystal was hospitable and kind. The tour was excellent, and she explained details very well. Our first impressions of the Preserve at Colony Lakes are worth 5 stars! Thank you to the office staff and special thanks to Crystal.

Awesome, clean, and quiet community with amazing amenities! My favorite feature is the keyless doors because seriously, who doesn’t lose their keys in their purse? I love my new home and would highly recommend it to anyone. The staff is great, parking is always efficient, and they’re always hosting fun community events. No complaints at all!

Reviewed on 10/16/2025 by Certified Resident

This staff is phenomenal! Miss them dearly.

Reviewed on 10/08/2025 by Certified Resident

This is a wonderful, family oriented community. The staff and maintenance team stay on top of repair requests. Landscaping is regularly kept. The smart features are my favorite part. I can lock my door and maintain my AC temperature all on my phone. The SMARTHUB app is also user friendly. Office staff is very approachable and helpful with concerns. The only issues I've had living here would be my friends getting lost trying to find my building because the signs are small. Otherwise, I highly recommend living here!

Reviewed on 10/08/2025 by Certified Resident

It is a very nice, safe, and clean community. I very much enjoy living here.

Reviewed on 10/06/2025 by Melissa P.

April was fantastic informative and very nice

Reviewed on 09/19/2025 by Certified Resident

Crystal and April are amazing. Made the move in process a breeze. They are always willing to help. Also, if any work order that needs some time to be handled, they will call and inform for of any delay or if there is a specific day that they come out (pest control). I love that and this just may be my forever home. I LOVE IT HERE.

Reviewed on 09/14/2025 by Shamyra W.

Great tour and i love the community and the leasing agents were very nice and helpful.

Reviewed on 09/10/2025 by Certified Resident

Quiet community. Good location. Friendly leasing office.

Reviewed on 07/23/2025 by Jon G.

It is appealing and located in a seemingly quiet area.

Reviewed on 07/12/2025 by Certified Resident

Friendly staff

Reviewed on 07/10/2025 by Cassandra A.

Crystal was nice!

Reviewed on 03/12/2025 by Certified Resident

Crystal was so kind and friendly that there was no doubt in my mind when I decided to rent here! Her and the rest of the team were so welcoming and helpful when touring and applying. We are so grateful to call this place our new home!! Thank you, Crystal!! :)

Reviewed on 03/12/2025 by Certified Resident

April was a very great leasing tour guide

Reviewed on 03/09/2025 by Certified Resident

Excellent staff, beautiful pools, clean grounds, nice apartments.

Reviewed on 02/28/2025 by Michael J.

Been here for a handful of years now, love it. Quiet and friendly.

Reviewed on 02/27/2025 by Certified Resident

The Preserve at Colony Lake office and maintenance staff are always prompt and friendly with any request I may have.

Reviewed on 02/26/2025 by Christi T.

April was awesome and answered every question!

Reviewed on 02/24/2025 by Certified Resident

Great community

Reviewed on 02/23/2025 by Certified Resident

Great customer service!

Reviewed on 02/19/2025 by Certified Resident

It is overall good for the people who are leasing apartments for the first time.

Reviewed on 02/12/2025 by Hardik S.

N/A

Reviewed on 02/10/2025 by Certified Resident

I think the community seems great. Looks safe and quiet.

Reviewed on 01/30/2025 by Certified Resident

The Place is great, I highly recommend to people or family who will be starting their life.

Reviewed on 01/30/2025 by Donna G.

Love it!

Reviewed on 01/28/2025 by Certified Resident

This community is sure a good place to live and raise kids. The service quality, service delivery and excellent in execution of issues here is very professional and outstanding. If you are looking for a quiet, calm and nice community, Preserve at Colony lakes is the place

Reviewed on 01/25/2025 by David E.

I've been living at Preserve at Colony Lakes for over a year now, and I couldn't be happier with my experience. The community is peaceful, the grounds are well-maintained, and the amenities are top-notch. The apartment itself is spacious and has everything I need. The staff is always friendly and responsive, making it easy to get any issues addressed quickly. I also love the convenient location, with shopping, dining, and parks nearby. Overall, it's been a wonderful place to call home, and I highly recommend it to anyone looking for a comfortable and safe living space!

Reviewed on 01/24/2025 by Certified Resident

I love iot here, it’s very quiet and the amenities are amazing. The management team is great and will listen to anything you may need. I love getting email updates on anything that is happening in the community.

Reviewed on 01/23/2025 by Seble M.

The application was one of the easier process I have experience. The representative was knowledge of my needs as a new resident.

Reviewed on 01/23/2025 by Certified Resident

The experience is great. From the moment we applied for the unit, the process, the help from the staff we get everytime we have a question, from the moving process until we finally got here. Everything is well taking cared off.All the help from the staff is much appreciated. Especially for first timer like us.

Reviewed on 01/21/2025 by Marcellus Y.

Very Nice community, and front office staff

Reviewed on 01/04/2025 by Certified Resident

Overall it’s good experience with Ventera

Reviewed on 12/27/2024 by Certified Resident

Yo tengo varios años viviendo en este complejo de apartamentos. Yo realmente recomiendo este lugar, tiene una excelente ubicación. Hay excelentes escuelas en esta área. Es un complejo muy tranquilo, limpió y las áreas verdes son muy bonitas. El personal de las oficinas son muy profesionales y amables. Y el personal de mantenimiento siempre son muy profesionales y rápidos para desempeñar su trabajo.

Reviewed on 12/26/2024 by Elvira U.

It was amazing

Reviewed on 12/17/2024 by Certified Resident

The leasinf agent was pleasant, accommodating and very informative. She was able to answer all of our questions and maintained a positive atmosphere throughout the tour.

Reviewed on 12/17/2024 by Certified Resident

It’s a nice place and accessible.

Reviewed on 12/08/2024 by Certified Resident

Great place to live.

Reviewed on 12/03/2024 by Certified Resident

Overall, the community looked very nice and like it was kept up.

Reviewed on 12/01/2024 by Certified Resident

I just want to say that I have been very satisfied living at Preserve at Colony Lakes. It’s been two years and I have no complaints. The cleanliness is really good friendly staff and maintenance or repairs are repaired in a timely manner. My family and I would recommend this property to others, especially to families. I also wanna thank the staff again and especially Melissa and Yuen for being so kind.

Reviewed on 11/20/2024 by Nancy G.

It is a wonderful place to live, the best thing I love is how safe I feel here. In a heart beat, I would recommend this place to everyone I know or see.

Reviewed on 11/20/2024 by Melissa P.

I really loved the place. I wish the bathrooms vanity was a bit larger/longer

Reviewed on 11/18/2024 by Certified Resident

Communication by Staff and Maintenance response greatly appreciated

Reviewed on 11/16/2024 by Certified Resident

I was very impressed by the community, it was very nice and clean. The apartment itself looked very big and spacious.

Reviewed on 11/15/2024 by Certified Resident

I loved the pool area and the clubhouse and fitness center. I wish the community had a playground. That's a big reason why I may not lease here

Reviewed on 11/15/2024 by Certified Resident

Crystal was excellent who made us feel home from first step inside the community.

Reviewed on 11/12/2024 by Certified Resident

Very nice

Reviewed on 11/10/2024 by Certified Resident

Loved the customer service

Reviewed on 11/10/2024 by Certified Resident