Reviews by Real Renters


4.6/5

Out of Reviews

Welcoming staff (Thank you Jake!). We greatly enjoyed the tranquility of the facility. Excellent amenities and great room layouts that blew us away. Jake was very welcoming, clear and concise during the tour and afterwards with our quotes and general questions.

I’ve really enjoyed living at Canton Mill Lofts. The property is unique, well-maintained, and has a lot of character. The staff has always been friendly, professional, and quick to respond whenever I’ve had questions or needed assistance. The amenities are great, and the location is convenient with plenty of restaurants, shops, and things to do nearby. I also appreciate how the management works to keep the property clean and make improvements for residents. Overall, it’s been a great place to call home, and I’d definitely recommend Canton Mill Lofts to anyone looking for a unique apartment community in the Canton area.

Reviewed on 07/18/2026 by Preston A.

Zuly was so helpful, thoughtful, and informative with the move out process. She made sure I understood everything thoroughly while still treating me with the same warmth as a prospective resident. I was able to complete my move in peace, and my unit was fairly evaluated upon move out. For an apartment complex, this was one of the easiest move outs I’ve experienced (hence the well-deserved, detailed comment). Please pass along my gratitude!

Reviewed on 07/16/2026 by Certified Resident

The community seems like a very clean place and eager to keep people as residents by providing a great place to live.

Reviewed on 07/14/2026 by Certified Resident

I appreciated the help I received, especially since I was a new resident of the facility. And I appreciate the notifications of when they would be going into my apartment as well as how the work was completed and a response when they were complete that the work had been done.

Reviewed on 07/07/2026 by Jon E.

I love living here!! The residents are friendly and the staff is wonderful. We had a great time at the 4th of July Pool Party that the Lofts provided for us and I look forward to the next events.

Reviewed on 07/05/2026 by Diana O.

Excellent customer service from all staff!! Excellent up keep of property, good location!

Reviewed on 07/05/2026 by Certified Resident

The leasing agent Erica was fantastic! Friendly and very helpful and knowledgeable!!

Reviewed on 07/04/2026 by Certified Resident

At 65 years old this is my fourth loft. The loft itself coupled with the amenities and security features far exceeds any previous lofts I’ve live in.

Reviewed on 07/02/2026 by Christopher P.

I absolutely love the apartment I moved into after I moved out of my original apartment. Now I have wonderful neighbors in which we all seem to help one another and keep an eye out for one another. This apartment in the A building seems very quiet and clean with no bugs. Love the access of being on the first floor. The maintenance crew is top notch and love them all!!!!! Very hard working and always trying to go the second mile and really seem to care. The cost of a studio apartment after all the fees and utilities is high, but so is housing in general. Kim L.

Reviewed on 07/01/2026 by Certified Resident

As mentioned after my initial tour in a follow-up email, the leasing agent, Jacob King, did a phenomenal job. I have lived in well over a dozen a different communities since college, and that was the only your experience that stands out to me as more than just a tour. I asked dozens of questions, and many of them were probing to get a feel for what it would be like to live there within the community. My daughter and I walked out, an hour after the leasing office closed, knowing we both wanted to live there. Very grateful for Jacob and the time he spent with us during our first visit and since then.

Reviewed on 06/30/2026 by Certified Resident

I lived here in 2023-2024 and looking forward to moving back in! Erica was the best and understood my preferences as well! Thank you Canton Team!

Reviewed on 06/29/2026 by Certified Resident

We love living here. I’ve always wanted to live in an industrial loft, and getting to do so in such affordable and comfortable conditions is a dream come true. We also can’t give enough praise to the staff, they are so friendly and helpful any time we need them. We recommend the Lofts to all our friends!

Reviewed on 06/27/2026 by Aydan F.

Erica was great. Knowledge, friendly and professional

Reviewed on 06/25/2026 by Certified Resident

Exceptional team here! You can't find a better team anywhere else.

Reviewed on 06/23/2026 by Certified Resident

absolutely beautiful property

Reviewed on 06/19/2026 by Certified Resident

Canton Mill is not the typical apartment complex except for a maintained pool, and an exercise room. If you want the average apartment, and they are all the same, Canton Mill is eclectic...not average.

Reviewed on 06/12/2026 by Leland B.

I was very impressed with the layout of the facility how organized everything was and the amenities and everything was really clean. The grounds looked awesome.

Reviewed on 06/10/2026 by Certified Resident

The maintenance staff is top notch! The leasing staff is top notch! I enjoy living here more than anywhere else in my life.

Reviewed on 06/10/2026 by Preston A.

I have been here almost a year. I have never found a staff… office or maintenance and especially the manager that is more responsive to my needs and always very pleasant, cordial and knowledgeable.. I’m extremely pleased wt Canton Mill Lofts

Reviewed on 06/05/2026 by Marilynn O.

Enjoyed touring the community.

Reviewed on 06/04/2026 by Certified Resident

jake was great, super friendly, helpful, and went above and beyond to help me lease my new apartment. Thanks Jake!

Reviewed on 06/03/2026 by Certified Resident

I loved it

Reviewed on 06/02/2026 by Certified Resident

Martin Molina went above and beyond. Complete tour of the grounds. Very professional and friendly disposition. Very impressive team as a whole. Excited about moving in.

Reviewed on 05/29/2026 by Certified Resident

Great Place for a new beginning.

Reviewed on 05/27/2026 by Certified Resident

Jake did a great job of showing me around.

Reviewed on 05/26/2026 by Certified Resident

Nice community,

Reviewed on 05/23/2026 by Certified Resident

The overall staff at Canton Mill Lofts has been exceptional. Everyone is friendly, professional, responsive, and genuinely cares about the residents and the community. From the leasing office to the maintenance team, they consistently make the experience feel welcoming and stress-free. It’s refreshing to live somewhere where the staff communicates well, treats residents with respect, and goes above and beyond to help whenever needed. Their positive attitude and professionalism truly make Canton Mill Lofts feel like home.

Reviewed on 05/21/2026 by Certified Resident

Erica was amazing and very friendly. She explained a lot and answered all my questions. Absolutely love the customer service and hospitality there.

Reviewed on 05/20/2026 by Certified Resident

The maintenance staff responded in a timely and prompt manner when it came to repairing the issue with my ac unit which was greatly appreciated.

Reviewed on 05/18/2026 by Certified Resident

Overall I was very pleased with what I saw and how the building and units looked. Everything looked clean and well maintained.

Reviewed on 05/15/2026 by Certified Resident

The staff in the leasing office and the staff of the maintenance crew really do strive to exceed expectations. Welcoming and reassuring feeling knowing they have your back!

Reviewed on 05/11/2026 by Kimberly L.

The team members were helpful and readily available for any questions. They provided paperwork and replied to emails quickly. I love the overall atmosphere of the location and the Loft apartment I'm in is spacious and clean.

Reviewed on 05/08/2026 by Jody D.

My time here has been outstanding, the staff has been great the other residents have been nice. The uniqueness of the apartments is the best part. It’s almost like no two are alike.

Reviewed on 04/22/2026 by Zachary B.

The canton mill lofts is a great community I absolutely love it and would definitely recommend to family, friends and community if you're looking for an affordable nice and clean environment to live this is most definitely the place to go! :)

Reviewed on 04/21/2026 by Certified Resident

This is a beautiful setting and the apartments are equally beautiful. The staff is friendly and easy to reach and talk to. I am very happy that we chose Canton Mill Lofts to be our new home.

Reviewed on 04/02/2026 by Diana O.

Really easy!

Reviewed on 04/02/2026 by Certified Resident

From the moment I walked into Canton Mill Lofts, my experience was great!! Shyella & Jake were super friendly and helped answer any questions I had. From looking at different apartments to moving in, I had an excellent experience and would recommend the Lofts to anyone looking for their next place to call home.

Reviewed on 03/30/2026 by Erica F.

I love this place! I’ve been living here for over a year and the staff have always been great at making sure that this place is in proper order, they are polite, and they are prompt. I’d say 10/10 for the Canton Mill Lofts.

Reviewed on 03/25/2026 by Preston A.

The Lofts are a very cool place to live. Great, helpful staff, great location.

Reviewed on 03/24/2026 by Certified Resident

Living at Canton Mill Lofts has been a great experience. The historic setting gives the community a unique charm, and the overall design is both attractive and a blend of historic aesthetic and modern functionality. The amenities are well maintained, and we especially appreciate the dog park and clean up stations. The community feels lively and welcoming, with pets and families adding to the warm atmosphere. The office and maintenance teams are consistently friendly, responsive, and professional. Every interaction has been positive, and their commitment to great service makes daily life here easy and enjoyable. The location and pricing are appealing, and the pet-friendly environment is a major plus. Overall, Canton Mill Lofts offers a distinctive, comfortable, and community-oriented place to live. We have truly enjoyed our time here and look forward to continuing to call it home.

Reviewed on 03/19/2026 by Heather H.

Everything was great on the tour!

Reviewed on 03/13/2026 by Certified Resident

The community was beautiful! Jake was incredibly helpful throughout our tour. We had a great experience!

Reviewed on 03/12/2026 by Certified Resident

Very nice community.

Reviewed on 03/11/2026 by Certified Resident

We are new and so excited to be here. Everyone has been so friendly and the maintenance staff has been knowledgeable and kind as well.

Reviewed on 03/04/2026 by Diana O.

The apartment we viewed took my breath away. It was absolutely gorgeous. I couldn't wait to get my approval notification. I look forward to being a member of the community.

Reviewed on 02/26/2026 by Certified Resident

Th maintenance staff is always very friendly.

Reviewed on 02/24/2026 by Kishie J.

Jake was absolutely fantastic to work with throughout the entire apartment rental process. He was incredibly responsive, always quick to answer questions, and made everything feel seamless from start to finish. The application process can sometimes be stressful, but he was patient, clear, and genuinely helpful every step of the way. Beyond being professional and organized, he was also just kind — which goes a long way during a big transition like moving. Truly a gold-star experience. ??

Reviewed on 02/13/2026 by Christy E.

Love the aesthetics of the apartment and the property. Dogs are welcomed here and that was a big plus for me. The location of Canton Mill Lofts is ideal for shoppping, the park for walking, and really convenient to get to 575. The maintenance staff goes above and beyond to keep the property clean and looking immaculate. The management has been wonderful working with me. Kimberly L.

Reviewed on 02/12/2026 by Kimberly L.

Jacob was awesome!!

Reviewed on 02/06/2026 by Certified Resident

Beautiful apt and the grounds are beautiful. We were very impressed! Staff was amazing!

Reviewed on 01/18/2026 by Certified Resident

A little taste of NY in Canton! Having lived abroad, I’ve never really liked your “standard” apartment living. Canton Mill Lofts is a unique living environment that is a fresh departure from your typical “cookie cutter” complexes.

Reviewed on 01/10/2026 by Sidney M.

Jacob was fabulous and I really enjoyed my tour with him. He made it feel like home. The only thing that deterred us from choosing this property was the fact that the walls don't go all the way up which makes intimacy a little precarious. That's being candid. However, if it hadn't been for that, the place is a dead ringer. Loved the vibe of the property and like I said Jacob was wonderful and very great to work with!

Reviewed on 12/22/2025 by Certified Resident

Jake was great at helping me decide that this is the place for me!

Reviewed on 12/12/2025 by Certified Resident

The leading staff, particularly Shyella, are amazing and so incredibly welcoming! I love my apartment and the community here!

Reviewed on 12/10/2025 by Sarah B.

the maintenance and office staff are amazing

Reviewed on 12/10/2025 by Chandlee C.

An amazing community and such an amazing experience with Shyella! She was very professional and helpful with any questions or needs.

Reviewed on 12/09/2025 by Certified Resident

The staff was very helpful.

Reviewed on 12/03/2025 by Certified Resident

Shyella was a delight to deal with. I appreciated her knowledge and patience with answering all of my questions. And for taking her time to show me around the property and the Loft. Everything is beautiful. Thank you, Shyella

Reviewed on 11/26/2025 by Certified Resident

had a great tour and excited to move in!!

Reviewed on 11/25/2025 by Certified Resident

Canton Mill Lofts has been such a peaceful and uplifting place to live. The building has so much character, and there’s a special charm in the way the old mill structure blends with modern comfort. It truly feels like a little hidden sanctuary. The community here is friendly and respectful — people smile, hold doors, and look out for each other without being intrusive. The atmosphere is calm, and it’s easy to feel at home the moment you walk in. The staff is kind, helpful, and quick to take care of anything you need, which makes a huge difference in day-to-day life. My loft itself is bright and cozy, with high ceilings and a layout that just feels right. It’s the kind of place where you can unwind, reset, and genuinely enjoy your space. The location is great too — close to essentials, but tucked away enough to feel private. Overall, Canton Mill Lofts offers a warm, inviting experience that’s hard to find. I’m grateful to live here

Reviewed on 11/24/2025 by Preston A.

The Mill lofts are a great place to come and live to have a quick drive to downtown Canton as well as 575 and it has 2 parks with trail access connected to the gated community for exercise or dog walks. The community is quiet but has social events and sometimes neighbors hang out at the grill areas and do dinner together. They offer nice starter units as well as great family living units as well.

Reviewed on 11/24/2025 by Certified Resident

Staff was fantastic, specifically Jacob.

Reviewed on 11/23/2025 by Certified Resident

Zuly runs a tight ship, and we love it. Can't wait to move in. :)

Reviewed on 11/07/2025 by Certified Resident

Such a wonderful community and staff! There is a beautiful atrium, hammocks, a well-equipped gym, a nice media lounge, great poolhouse, etc. Maintenance is very timely and efficient, 10/10 recommend.

Reviewed on 11/07/2025 by Erin B.

The experience has been really wonderful thus far. I really appreciate the professionalism and how personable the office staff and maintenance has been.

Reviewed on 11/01/2025 by Kishie J.

Current staff and tenants seemed friendly(and diverse)

Reviewed on 11/01/2025 by Certified Resident

We were very impressed from our first impression. The property looked neat and tidy

Reviewed on 10/30/2025 by Certified Resident

They have done everything and beyond to all my expectations.

Reviewed on 10/27/2025 by Aimee M.

Shyella was so amazing, kind and helpful! She did a fantastic job making me feel welcome and answering all my questions. I’m very excited to join this community!

Reviewed on 10/24/2025 by Certified Resident

Super cute!! Our top choice for our next home

Reviewed on 10/22/2025 by Certified Resident

Best apartment complex I’ve ever lived in, from the staff to the building itself and the price. I love it.

Reviewed on 10/13/2025 by Preston A.

Amazing staff, gorgeous apartments, friendly neighbors, and great third spaces! Walkable to grocery stores, a walking trail/park, and local businesses. I can’t speak highly enough about how awesome the maintenance team and leasing office staff are, they truly make it a pleasure to live here!

Reviewed on 10/13/2025 by Endeara D.

Went very smooth

Reviewed on 10/07/2025 by Certified Resident

Dakota was amazing and extremely informative! Thank you!

Reviewed on 10/02/2025 by Certified Resident

Shyella was amazing! so helpful

Reviewed on 10/01/2025 by Certified Resident

Wonderful place to live. Good security, great staff, unique and beautiful apts.

Reviewed on 10/01/2025 by Elizabeth W.

Shyella was such a friendly guide, as well as so helpful! She answered all of my questions, addressed every concern, and sold me on the entire complex. Now, I just have to convince my fiance. Thank you again Miss Shyella! You rock!

Reviewed on 09/28/2025 by Certified Resident

Very nice

Reviewed on 09/28/2025 by Certified Resident

I’ve had this community in mind for many years.

Reviewed on 09/23/2025 by Certified Resident

Canton Mill Lofts is a great place to live! My husband and I moved here while I was pregnant, and we had a great place to bring him home to once he was born. The leasing staff have been nothing but extraordinarily nice since we’ve moved in, and they have great communication! I truly love the community, and I plan to stay here for as long as possible!

Reviewed on 09/22/2025 by Certified Resident

I’ve always had negative experiences with apartment complexes until I found Canton Mill Lofts. They completely changed my perspective on renting. The staff, community, and resident events make this a truly enjoyable and relaxing place to live. Maintenance is quick and effective, and the office staff are always helpful, friendly, and involved. I’m very happy to call this community home.

Reviewed on 09/22/2025 by Jacob T.

Canton Mill Lofts is a very well maintained. Both leasing and maintenance staff are very responsive and active throughout my tenancy at this apartment. Not to mention the apartments are gorgeous, roomy and great upkeep even for an industrial type of property.

Reviewed on 09/22/2025 by Desi C.

I love living at canton mill lofts. Community is always kept clean. The valet trash service is amazing. Maintenance is always quick and super helpful and when we had water pipe damage the office was extremely helpful to take care of all the residents.

Reviewed on 09/22/2025 by Certified Resident

Would love to have a community garden

Reviewed on 09/19/2025 by Certified Resident

This is the most wonderful, inclusive, place to live that gives all the benefits of top end luxury living without the cost!

Reviewed on 09/17/2025 by Jessica R.

The staff of Canton Mill has been fantastic for the time I have been on the property. They make sure to attend to all residents’ needs in a timely and efficient manner. I can’t recommend them enough if you’re looking for your next apartment!

Reviewed on 09/16/2025 by Calvin M.

It was easy

Reviewed on 09/05/2025 by Certified Resident

This place is amazing! I just go in the app and submit a request and it’s taken care of with in 24 hours! I love it! I truly feel like I’m living in a 5 star resort! 10/10 would recommend this place to anyone I like.

Reviewed on 08/27/2025 by Preston A.

Really hope I get to move here! Love this complex!

Reviewed on 08/26/2025 by Certified Resident

Dakota Smith was amazing, made the whole process easy, quick, and simple. 5/5 stars

Reviewed on 08/21/2025 by Certified Resident

Canton Mill Lofts has an amazing community! Everyone I have approached has been super friendly, and very happy! The leasing office staff has been so helpful and I appreciate all the work and help they have done for us! I love our community and I always look forward to coming home!

Reviewed on 08/15/2025 by Certified Resident

Office staff was amazing from beginning to end!

Reviewed on 08/11/2025 by Certified Resident

I am enjoying everything here to the fullest

Reviewed on 08/07/2025 by Marilynn O.

Community was very clean throughout and very active maintenance/staff presence.

Reviewed on 07/31/2025 by Certified Resident

It’s a beautiful place the people and shyella are amazing!

Reviewed on 07/29/2025 by Certified Resident

My apartment was being cleaned and prepared, so I saw an adjoining unit. Everything I saw was above board and I was pleased. I have no doubt that my exact apartment will be as well

Reviewed on 07/29/2025 by Certified Resident