September 21, 2023
Simple and Seamless: Making Your Time at Venterra Effortless and Enjoyable
At Venterra, we make the entire move-in journey as simple and stress-free as possible. We know that moving into one of our communities should not only be easy but also enjoyable – that’s why we strive to ensure that each resident’s transition is seamless. We offer innovative technologies and processes like AutoPay, SMARTHUB, and SMARTLEASING that help make leasing with us and moving in a breeze!
Streamlining the Rental Process:
Venterra’s SMARTLEASING takes the hassle out of the application process. With our simple three-step process, applicants can get approved in just
under 10 minutes! First, complete the five-minute application form. Then, simply click submit and finally, wait for our team to review the application. With our innovative technology, applicants receive an approval notification in just five minutes of submitting their application! Plus, there are zero fees until they’re approved. With SMARTLEASING, we make it easy and stress-free for future residents to apply to their new homes.
One of the essential tools available for a stress-free rental experience at Venterra is the AutoPay feature. What is AutoPay? AutoPay is a simple
solution to automate monthly payments and helps ensure residents never miss a payment due date again. With just a few clicks, residents can set up AutoPay in the SMARTHUB app and select the payment method that works best for them, whether it’s a bank draft or credit card. This convenient option not only saves time but also provides peace of mind 
that rent will always be paid on time. With Veterra’s AutoPay, our residents can focus on their busy lives without any worry about rent deadlines.
Through Venterra’s very own app, the SMARTHUB app, residents can finally say goodbye to the hassle of having to go to the leasing office for any type of request. This app offers easy access to account information, automatic payments, and balance statements. But perhaps the most valuable feature is the ability to quickly and easily submit maintenance requests from any mobile device. No more sifting through paperwork or waiting on hold to speak to someone – just a few clicks and our 24-hour maintenance team will be on their way to assist in no time. It’s as simple as that. Plus, with the app available on both Apple and Android devices, it’s the easy choice for any tenant. Make the renting experience easier with SMARTHUB, available now in the Apple Store and Google Play Store.
The Venterra Living website is the perfect tool for anyone looking to move into a new apartment. With its simple design, intuitive user interface, and wealth of information, it’s a one-stop-shop for all apartment research needs. Our website is also a fantastic resource for finding information on pricing, amenities, and much more for our different community locations across the United States.
Debating on which location will be the perfect fit? Look no further than our apartment search tool. With just a click, information regarding the restaurants, stores, parks, schools, entertainment attractions, and employers near the selected apartment will appear. Our sitemap is also available to see exactly where the community is located relative to the surrounding buildings and businesses. We understand that location is key when searching for a new home, and we are committed to making the search as convenient and easy as possible.
Users can also take advantage of our virtual 360 tours of apartments allowing them to view their unit of interest from any angle without leaving the desk. Want an in person tour? Schedule a tour on our website with just a few clicks and one of our team members will be ready to show future
residents around the property whenever is most convenient for them. If a solo tour sounds better, feel free to take a self-guided tour as well. Our site also provides access to move-in and set-up information, pet policies, and all the information future residents might need. And to get in touch, anyone can easily find our contact details on the site to chat online, over the phone, or in person, at any time.
At Venterra, we understand that life can be unpredictable and sometimes comes with big transitions, whether it’s a new job or changing relationships. That’s why we offer a convenient transfer option to any of the apartments in our portfolio. Our goal is to provide exceptional service and to make the residents move as stress-free as possible. By transferring to another Venterra property, residents can expect the same level of comfort and reliability they’ve come to know and trust. To transfer, residents must be living at a Venterra property for at least six months with no late payments. What are the steps to transferring? All residents need to do is sign a new lease, show proof that they’ve transferred their electronic account and renters insurance to the new apartment, and move out! We want to ensure that our tenants feel supported during these changes and never have to worry about finding a new apartment alone.
To summarize, here at Venterra, we do our best to provide current and future residents with a stress-free move-in process and living experience throughout their time as a resident. Through the help of AutoPay, SMARTHUB and SMARTLEASING we offer helpful information and tools to tenants that can be accessed quickly on any computer or mobile device making payments, maintenance requests, and leasing applications hassle-free.
We want our tenants and future residents to have the best possible experience with their move so please do not hesitate to reach out if you have any questions about the process. Take advantage of all that Venterra has to offer and begin your move-in process today!